Questions and Answers for RIDGID 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer with (2) MAX Output 2.0 Ah Batteries

A:  Home Depot service department.That should be covered under lifetime guarantee.

A:  Hello, Hjnealey4217 - Thank you for your question. Available replacement parts can be purchased from Gardner at 877.634.5704. I hope this helps! Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. And thank you again for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. - Jewel

A:  Hello, Mud - Thank you for your question. It looks like this nailer has a cycle rate or 1500 a minute. I hope this helps! Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. And thank you again for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. - Vini

A:  No just a battery

A:  Hello, Jayb - Thank you for your question. No, a gas cartridge is not required. I hope this helps! Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. And thank you again for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. - Vini

A:  No gas cartridges required. 

A:  Hello, Mike - Thank you for your question. This nailer works with 18 gauge brad nails between 5/8 in. and 2-1/8 in. I hope this helps! Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. And thank you again for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. - Vini

A:  This tool will not drive staples.

A:  Hello, Nate - Thank you for your question. I am sorry, no. This will only work with brad nails. I hope this helps! Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. And thank you again for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. - Vini

A:  No it is only for brads

A:  Hello, Ashg - Thank you for your question. Yes! All RUDGID 18 v batteries will work with this tool. I hope this helps! Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. And thank you again for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. - Vini

A:  Hello, Carter - Thank you for your question. The part number for the no-mar pad is 539473001. I hope this helps! Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. And thank you again for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. - Jewel

A:  No case is included.

A:  Hello, Mi64 - Thank you for your question. I'm sorry, no. A case is not included. I hope this helps! Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. And thank you again for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. - Jewel

A:  no

A:  Hello, Matt - Thank you for your question. We appreciate your feedback! We are always seeking to improve and adjusting to the demands of our customers but I cannot speak to what may happen in the future.  I hope this helps! Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. And thank you again for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. - Jewel

A:  Hello, Foreign0 - Thank you for your question. There is no trick to turning the dial. It should easily turn clockwise when the battery is removed. If it does not then I would recommend returning the tool or taking it to an authorized service center. I hope this helps! Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. And thank you again for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. - Jewel