Questions and Answers for RIDGID 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer with (2) MAX Output 2.0 Ah Batteries

A:  Yes. I used on oak crown molding 3/4 thick and oak corners. The exterior corners were a little tough with the metal Sheetrock corners under neath. I used on 1 inch thick composite Prefinished base board. 

A:  I haven't had any trouble with the nails nor sinking below the surface if you set the depth gage correctly. The nails are thin 18 gage, so you have to be aware of the grain of the wood on longer nails. They can drift if the grain is at the wrong angle to your nail

A:  Hello, Biggg - Thank you for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. Yes! This tool should be perfert for that application.  Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. I hope this helps! --Jewel

A:  Hello, Alumidude - Thank you for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. Yes! This tool should be perfect for that application.  Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. I hope this helps! --Jewel

A:  Hello, Flyrod - Thank you for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. This nailer can be used with any 18 gauge brad nails.  Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. I hope this helps! --Jewel

A:  I’m not sure how many nails it can drive on a 4ah battery.  I used mine to install all the baseboards, crown molding, and door and window trim in two 16x20 rooms and the battery was still showing half charge. 

A:  Hello, Dcllc - Thank you for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. 3,500 nails per charge when using a 4.0 Ah battery.  Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. I hope this helps! --Jewel

A:  Hello, Oldguy - Thank you for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer (Tool Only) with CLEAN DRIVE Technology. We do not recommend a specific brand. As long as you are using 18 ga. brad nails they will work.  Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. I hope this helps! --Jewel

A:  Hello, David - Thank you for your interest in the 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer. I am sorry, no. You cannot use any form of staple in this product. It is only designed to be used with 18 gauge brad nails.  Additionally, if you need further support, then a RIDGID Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.866.539.1710 or through email or live chat when you visit us at https://register.ridgidpower.com/contact. I hope this helps! --Jewel

A:  No. 18gauge Brad nails

A:  No, this only uses 18gauge nails

A:  NO

A:  Ridgid does make a very nice 18 V stapler that looks and handles much like the brad nailer product.

A:  No. This tool only uses 18 gauge brad nails

A:  I had the same problem. After weeks of frustration I was ready to throw in the towel. The dial on the back of the unit was turned all the way to the right. I turned it half way to the left and the gun has worked great since??????

A:  Hi, Kevin. Thank you for your interest in the RIDGID 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer. I apologize for the issue you are having with your tool. Since you are using the correct size/type nails then they would not cause this issue. I would recommend confirming the magazine is not loose and that it is clean. Thank you for asking, if you have further questions and would like to speak with a RIDGID Customer Experience Professional, all contact services are available Monday- Friday from 9am to 6pm (est) to contact us toll free please call or text 866.539.1710. Other methods of contact offered are email (24 hr response) or live chat, to speak with someone immediately at https://register.ridgidpower.com/contact I hope this helps! - Jewel

A:  Hi Kevin, Make sure you are using a 4ah battery.  I had the same issue and then realized that the battery I was using was under powered for the tool.  I was using a 2ah and was having the issues you were referring to.  Another thing you may look at is the power knob on the back of the tool and make sure it is turned clockwise.  

A:  Thank you for your interest in the RIDGID 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer. I'm sorry, I am not sure. I would recommend contact Home Depot for inquiries on what products are included in their promotions. Thank you for asking, if you have further questions and would like to speak with a RIDGID Customer Experience Professional, all contact services are available Monday- Friday from 9am to 6pm (est) to contact us toll free please call 866.539.1710. Other methods of contact offered are email (24 hr response) or live chat, to speak with someone immediately at https://register.ridgidpower.com/contact I hope this helps! - Jewel

A:  Nope.

A:  Hi, Lloyd. Thank you for your interest in the RIDGID 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer. I apologize for the issue you are having with your tool. I would recommend speaking with a RIDGID Customer Experience Professional, all contact services are available Monday- Friday from 9am to 6pm (est) to contact us toll free please call 866.539.1710. Other methods of contact offered are email (24 hr response) or live chat, to speak with someone immediately at https://register.ridgidpower.com/contact Thank you for asking, I hope this helps! - Jewel

A:  I already returned it to Homedepot only had it week could not get it work. Finish job with air compressor and my old senco set.

A:  Thank you for your interest in the RIDGID 18V Brushless Cordless 18-Gauge 2-1/8 in. Brad Nailer with CLEAN DRIVE Technology with (1)2.0 Ah Battery and Charger. I'm sorry that this kit does not come with a bag. You are welcome to contact RIDGID Customer Support to see if there is a bag that this tool will fit in. Thank you for asking, if you have further questions and would like to speak with a RIDGID Customer Experience Professional, all contact services are available Monday- Friday from 9am to 6pm (est) to contact us toll free please call 866.539.1710. Other methods of contact offered are email (24 hr response) or live chat, to speak with someone immediately at https://register.ridgidpower.com/contact I hope this helps! - Jewel

A:  When I purchased my Brad Nailer there was a soft case included large enough to store the nailer, battery and charger with room to store a few more tools.