Questions and Answers for RIDGID 2-1/2 in. Locking Wet Nozzle Accessory for RIDGID Wet/Dry Shop Vacuums

A:  Maybe it’s different now, but I always took any broken RIDGID stuff I had to whatever local authorized repair shop was available. Sometimes it’s in the back of a plumbing shop or other random business.  But a lot of times they’ll fix it on the spot or replace it if they have any on hand. I’d look for a local authorized RIDGID repair shop. 

A:  Hello Mullen, We are sorry to know what happened with the vacuum. Please contact our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com in order for us to check the status of the warranty claim you have submitted for the vacuum. Thank you, RIDGID Customer Support

A:  Hello Mullen, Thank you for inquiry and we're sorry to have learned about your experience with the vacuum. You may submit a warranty claim here: https://www.ridgid.com/us/en/wet-dry-vac-warranty If you have questions, feel free to call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID Wet/Dry Vac Customer Support

A:  Hello EnigmaV8, Thank you for your inquiry about our products. The water lift for vacuum model MOB1600 is 51. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID Customer Support

A:  Sorry I don't know but I can tell you they are great shop vacks. RIDGID stands behind there products a 100%

A:  Uses VF4000....can be found at any Home Depot.

A:  Hello Beverly247, Thank you for your inquiry about our products. there are 4 types of filters that you can use with your WD10600 vacuum. For standard or typical basement or garage dirt, you can use the VF4000. For fine dust, such as drywall or cement dust, you must have the VF5000. We also have a filter made of HEPA rated material known as VF6000. This filter is best recommended for picking up pollens and allergens. Lastly, we have VF7000 foam filter specifically designed only for liquid pick-ups or water-borne debris. These filters are regular items at the Home Depot stores. You can also order online at store.ridgid.com. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID Customer Support

A:  Hello Trevor sync, Thank you for your inquiry about our product. We have VP2000 pump accessory that can be attached to any of our RIDGID vacuum with the drain port. It pumps water out of the drum up to 10 gallons per minute, up to 40 ft. high. Note that this pump can only be run when the vacuum is turned off. You can order here: https://store.ridgid.com/us/en/quick-connect-pump If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Thank you, RIDGID Customer Support

A:  Hello Fisher, Thanks for your inquiry about our product. Yes, it's available. You can special order the rubber squeegee at Home Depot Pro Desk or Special Orders Desk using part number 822256. If you have questions or concerns, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time and we'll be glad to assist you. Thanks, RIDGID

A:  Poor quality product. The item is broken after used it couple time.

A:  Not that I can see

A:  The should sell them at your home depot. I saw them last week at my store.

A:  Hello Vexspitz, Thank you for your inquiry about our product. You can buy the VF7000 wet foam filter at your local Home Depot store or online at homedepot.com or store.ridgid.com. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Thank you, RIDGID Customer Support

A:  No sure if you’re looking for an actual number. If so, I don’t know however it does a decent job. I’m satisfied with it.

A:  Hello KW109, Thank you for your inquiry about our product. The water lift rating of this vac is 54 inches. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Thank you, RIDGID Customer Support

A:  Hello PNDFARY, Thanks for writing a review and we’re sorry to have learned your issue. We can assure you it is not typical on this vac and it would be difficult to determine what could be the cause unless we have the actual vac. With that being said, our RIDGID® wet / dry vacs have a lifetime warranty against manufacturing and material defects. Please note that failures due to misuse, abuse or normal wear and tear are not covered by this warranty. We could inspect the photos of your vac to determine if it’s covered by warranty. You may use this link to submit a warranty claim: https://www.ridgid.com/us/en/wet-dry-vac-warranty If you have questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID Customer Support

A:  Maybe try blowing all debris out and retry. Was there a burning smell at all? Could be bad motor,loose connection, bad switch etc. Hard to diagnose issue over computer. Might want to contact cutomer service. Cheers

A:  I can't tell you if it is any quieter than your current vacuum (it's a vacuum, they're all noisy!), but you can buy a muffler for it which helps a bit (SKU # 1000146899). Also,I did buy the car cleaning kit (SKU # 1000527675) and yes it does fit.

A:  I don't no

A:  Hello MarkStrewgs, Thank you for your inquiry. This 10-gallon Stainless Steel is rated 85 dB. The 14-gallon unit you own is quieter compared to this. Likewise, yes the auto detailing kit will fir this particular model. For any other product related questions, please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID Wet/Dry Vac Customer Support