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Questions and Answers for RYOBI 18 in. 38cc 2-Cycle Gas Chainsaw/Pole Saw with Heavy Duty Case

Internet #301004749

Model #RY3818

Store SKU #1003557732

  • 3-point Vibration Isolation Increases Comfort and Reduces Fatigue
  • Automatic Oiler for Smooth Operation
  • Includes Heavy-duty Carrying Case for Easy Storage and Transport

Questions & Answers

324Questions
caret
Q:can I use an 18 inch bar on this saw
by|Apr 18, 2023
2 Answers
Answer This Question

A:  Hello, Needtoknow - Thank you for your question. This tool should only be used with a 16 in. bar and chain. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 16 in. 37cc 2-Cycle Gas Chainsaw with Heavy-Duty Case. - Jewel

by|Apr 19, 2023

    A:  Yes you can 

    by|Sep 12, 2023
      1 found this answer helpful
      caret
      Q:Can I put a 24" bar on my 14" ryobi chainsaw?
      by|Mar 16, 2023
      1 Answer
      Answer This Question

      A:  Hello, Marc - Thank you for your question. I'm sorry no, you can only use the 14" chain on this model. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 14 in. 37cc 2-Cycle Gas Chainsaw. - Courtney

      by|Jun 19, 2023
        1 found this answer helpful
        caret
        Q:Does this ship in original packaging or in a brown box?
        by|Feb 23, 2023
        3 Answers
        Answer This Question

        A:  Brown box

        by|Feb 26, 2023

          A:  Hello, Moses - Thank you for your question. For this question I would recommend contacting Home Depot. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 14 in. 37cc 2-Cycle Gas Chainsaw. - Jewel

          by|Feb 26, 2023

            A:  Brown Box

            by|Feb 24, 2023
              caret
              Q:After a review is posted and Ryobi says email them regarding issue, does any one ever hear from Ryobi again? I emailed as requested and still waiting to get a response regarding this one use, disposable chainsaw
              by|Feb 10, 2023
              3 Answers
              Answer This Question

              A:  Not very happy with it. Takes forever to start and cuts out alot.

              by|Mar 27, 2024
                2 found this answer helpful

                A:  I did here back from Ryobi, we are scheduled to exchange defective saw for another one. Appreciate a response, so many companies do not want to honor warrenties these days

                by|Mar 27, 2024
                  3 found this answer helpful

                  A:  Hello, Nells - Thank you for your question. Yes, if you are told to reach out to us then you will be contacted if you do email us. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 18 in. 38cc 2-Cycle Gas Chainsaw with Heavy Duty Case. - Jewel

                  by|Feb 14, 2023
                    caret
                    Q:Can I use the 50:1 tru fuel in this chainsaw?
                    by|Feb 3, 2023
                    1 Answer
                    Answer This Question

                    A:  Hello, Vickb - Thank you for your question. Yes. This tool can be used with TruFuel 50:1 mix. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 14 in. 37cc 2-Cycle Gas Chainsaw. - Jewel

                    by|Feb 8, 2023
                      caret
                      Q:fuel type
                      by|Jan 29, 2023
                      2 Answers
                      Answer This Question

                      A:  a mix of two stroke oil and gasoline

                      by|Feb 25, 2023

                        A:  Hello, Ryobi - Thank you for your question. Only use unleaded gasoline containing up to 10% ethanol. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 14 in. 37cc 2-Cycle Gas Chainsaw. - Jewel

                        by|Jan 30, 2023
                          caret
                          Q:What's the difference between 25 to 1 and 51 ratios
                          by|Jan 27, 2023
                          2 Answers
                          Answer This Question

                          A:  Not exactly sure of what you are asking this is a 2 cycle gas engine that require a 50 to 1 mixture of gas and two cycle oil. I personally have never heard of 25 to one mixture.

                          by|Feb 1, 2023

                            A:  Hello, Johnny - Thank you for your question. If you are referring to gas and oil ratios then it would be the amount of gas and oil that is used. This tool requires a 50:1 ratio so you would use 1 gallon of gas to 2.6 ounces of oil. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 16 in. 37cc 2-Cycle Gas Chainsaw with Heavy-Duty Case. - Jewel

                            by|Apr 9, 2023
                              1 found this answer helpful
                              caret
                              Q:What type of fuel does it take 40:1 or 50:1?
                              by|Jan 21, 2023
                              2 Answers
                              Answer This Question

                              A:  Hello, Georgef - Thank you for your question. The ratio of gas to oil is 50:1. Only use unleaded gasoline containing up to 10% ethanol. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 14 in. 37cc 2-Cycle Gas Chainsaw. - Jewel

                              by|Jan 23, 2023

                                A:  50:1

                                by|Apr 15, 2023
                                  caret
                                  Q:What is the max rpm on this saw ?
                                  by|Jan 16, 2023
                                  1 Answer
                                  Answer This Question

                                  A:  Hello, Dean - Thank you for your question. This tool is rated at 2,700 ± 200 r/min. (RPM). I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 18 in. 38cc 2-Cycle Gas Chainsaw with Heavy Duty Case. - Jewel

                                  by|Jan 18, 2023
                                    caret
                                    Q:does it cut concrete ?
                                    by|Jan 4, 2023
                                    3 Answers
                                    Answer This Question

                                    A:  For about 30 seconds

                                    by|Apr 7, 2023
                                      1 found this answer helpful

                                      A:  Hello, Kenny - Thank you for your question. I'm sorry, no. You may use this tool for the purposes listed below: Basic limbing, felling, and woodcutting. Removing buttress roots I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 14 in. 37cc 2-Cycle Gas Chainsaw. - Jewel

                                      by|Jan 7, 2023

                                        A:  Not with this saw. There are special circular blade saws for concrete.

                                        by|Jan 6, 2023

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                                          Bar Length (in.)

                                          18 in.

                                          18 in.

                                          18 in.

                                          18 in.

                                          Refurbished

                                          No

                                          No

                                          No

                                          No

                                          Included

                                          2 Cycle Oil, Case, Safety Tip, Scabbard, Scrench/Combination Wrench

                                          No additional items or accessories included

                                          Chain, Scabbard, Scrench/Combination Wrench

                                          Chain, Scabbard, Scrench/Combination Wrench

                                          Power Type

                                          Gas

                                          Gas

                                          Gas

                                          Gas

                                          Chainsaw Bar Size

                                          Medium

                                          Medium

                                          Medium

                                          Medium