Questions and Answers for RYOBI 40-Volt HP Ice Auger with 8 in. Bit and 4.0 Ah Battery and Charger

A:  Hello, Perry - We are sorry to hear about your difficult experience with your lawnmower! If you need any support with your auger, please reach out to us at one of the contact options listed below. We hope this helps! If you need further support, then call or text us at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or through email when you visit us at https://www.ryobitools.com/support/contact.

A:  Hello, Jim - Thank you for your question. No, the battery shouldn't be charged in temperatures less than 50 degrees, it wouldn't start charging until it reaches that temperature. Once fully charged, they can be used to operate tools in temperatures as low as -4F. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 40-Volt HP Ice Auger with 8 in. Bit and 4.0 Ah Battery and Charger. - Jesse

A:  Hello, Wayne - Thank you for your question. The entire system would weigh a little less than 40lbs. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 40-Volt HP Ice Auger with 8 in. Bit and 4.0 Ah Battery and Charger. - Jesse

A:  Hello, Chet - Thank you for your question. The length of the bit in this kit is 31 inches. I would not recommend using an extension. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 40-Volt HP Ice Auger with 8 in. Bit and 4.0 Ah Battery and Charger. - Jewel

A:  Hello, Iceman - Thank you for your question. I'm sorry, no. We do not currently manufacture an ice auger bit with a smaller diameter. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 40-Volt HP Ice Auger with 8 in. Bit and 4.0 Ah Battery and Charger. - Jewel

A:  Hello, Phil - Thank you for your question. The battery can only be charged using a RYOBI 40v charger. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 40-Volt HP Ice Auger with 8 in. Bit and 4.0 Ah Battery and Charger. - Jewel

A:  Hello, Daniel - Thank you for your question. I'm sorry, at the moment this tool is only offered in a kit. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 40-Volt HP Ice Auger with 8 in. Bit and 4.0 Ah Battery and Charger. - Jewel

A:  Hello, Jw81 - Thank you for your question. I'm sorry, at the moment this ice auger is not offered by itself. The only ice auger offered by itself is the P2903BTLVNM. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the 40-Volt HP Ice Auger with 8 in. Bit and 4.0 Ah Battery and Charger. - Jewel