Q:How does the “grain number” of the softener relate to the water hardness ‘number’?
by|Aug 30, 2024
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A: Water hardness is typically measured in grains per gallon, and the RHS32's 32,000-grain capacity means the system is able to remove up to 32,000 total grains of hardness between regenerations. For help with choosing the right size water softener for your home, please visit the following guide:
https://rheemwatertreatment.zendesk.com/hc/en-us/articles/1500000983942-Choosing-a-Softener
by|Sep 3, 2024
Q:Is this NSF certified?
by|Aug 30, 2024
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A: The RHS42 is tested and certified by NSF International against NSF/ANSI Standard 44 for hardness reduction, efficiency and the reduction of barium and radium 226/228, and certified to NSF/ANSI/CAN Standard 372.
by|Aug 30, 2024
Q:What size shark bite connector should I use the cpvc pipe out my wall is 1/2 inch
by|Aug 29, 2024
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A: Rheem water softeners use 1" NPT male threads to connect to your plumbing.
by|Aug 29, 2024
Q:I saw a question regarding routing of the discharge line. The response said the line should not go higher than 8 feet from the floor. However, the instructions say the line cannot be more than 8 INCHES higher than the floor. Which is correct?
by|Aug 27, 2024
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A: The RHS42's drain hose can be routed up to 8 feet from the floor. We apologize for any confusion.
by|Aug 29, 2024
Q:can the 32000 be used in line with a Durawater Air Injection Iron Eater Filter. Removes Iron, Manganese, H2lS, as long as the regeneration times are different?
by|Aug 26, 2024
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A: Yes, the RHS32 can be installed downstream of an iron filter.
by|Aug 27, 2024
Q:Can I combine sodium chloride and potassium chloride in my water softener?
by|Aug 26, 2024
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A: We do not recommend mixing potassium chloride and sodium chloride, as this can lead to salt bridges due to the two materials dissolving at different rates.
by|Aug 27, 2024
Q:Did Rheem get the issue fixed with the flange breaking and leaking water. I have read a lot a lot of bad reviews.
by|Aug 25, 2024
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Q:What is the rate of water from the discharge hose during the recycling? Because of location I will need to add a utility pump to evacuate the discharge water. Thanks
by|Aug 24, 2024
1 Answer
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A: The RHS42 discharges water at a peak rate of 2 gallons per minute.
by|Aug 27, 2024
Q:How do I know where to set grain level
by|Aug 24, 2024
1 Answer
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A: For instructions on determining the appropriate hardness setting for your softener, see the following guide:
https://rheemwatertreatment.zendesk.com/hc/en-us/articles/1500000979841-Hardness-Level-Programming
by|Aug 27, 2024
Q:How long is the power cord?
by|Aug 24, 2024
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A: The RHS32's power cord is approximately 10 feet long.