A: Hi Zack and thank you for your question. for plumbers, please check you local listings or local outlet.
by|Sep 19, 2023
Q:My landlord installed this gas water heater in the garage directly below my bedroom bed. Is this safe? Will it explode?
by|Sep 17, 2023
1 Answer
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A: Hi and thank you for your question. Please check local codes for allowable locations. Check the user manual for proper installation of the unit to avoid dangers.
by|Sep 18, 2023
Q:What are things the customer should know before purchasing. is what type of permits, can the home owner install.
by|Sep 17, 2023
1 Answer
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A: Hi Deadpit8 and thank you for your question. Please call 866-279-4566.
by|Sep 25, 2023
Q:What is the length of the thermocouple?
by|Sep 16, 2023
1 Answer
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A: Hi Elmer and thank you for your question. The SP21058 - Shipping Information
Shipping Weight Actual (lbs.): 2.11
Shipping Weight Dimensional (lbs.): 2.11
Shipping Height (in.): 6.45
Shipping Length (in.): 6.85
Shipping Width (in.): 6.45
For additional information, please call 800-432-8373.
by|Sep 18, 2023
Q:What the warrenty covers
by|Sep 15, 2023
1 Answer
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A: Hi Neel and thank you for your question. The unit has a 6-Year limited warranty for tank and parts, 1-year full in-home labor warranty That covers manufactured defects within the unit.
by|Oct 9, 2023
1 found this answer helpful
Q:what does the empty tank weigh
by|Sep 15, 2023
1 Answer
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A: Hi Kathy and thank you for your question. The Product Weight (lb.)
127 lb.
by|Sep 15, 2023
Q:Water heater anoide rod
by|Sep 14, 2023
1 Answer
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A: Hi Texx and thank you for your question. the correct part SP11309T
Description: Anode Rod - 0.750 in. diameter x 39-3/8 in. long - Magnesium.
by|Sep 15, 2023
Q:Can this water heater be converted to LP.
by|Sep 14, 2023
1 Answer
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A: Hi Denis and thank you for your question. No attempt should ever be made to convert the water heater from Natural gas to LP gas.
by|Sep 15, 2023
Q:How tall is this water heater?
by|Sep 8, 2023
1 Answer
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A: Hi JimH and thank you for your question. The Specifications
Dimensions: H 58.5 in, W 19 in, D 19 in.
by|Sep 25, 2023
Q:Does this have a "self-cleaning" dip tube that stirs the sediment?
by|Aug 29, 2023
1 Answer
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A: Hi JonnyScott and thank you for your question. Yes the dip tube does have the helix on it to assist with cleaning sediment.