#1 Home Improvement Retailer

Cart

Cart

Home
Plumbing
Water Heaters
Tank Water Heaters
Gas Tank Water Heaters

Questions and Answers for Rheem Performance Platinum 50 Gal. Tall 38,000 BTU Ultra Low NOx (ULN) Natural Gas Water Heater with 12-Year Warranty

Internet #300437337

Model #XG50T12HN38U2

Store SKU #1002306461

Performance Platinum 50 Gal. Tall 38,000 BTU Ultra Low NOx (ULN) Natural Gas Water Heater with 12-Year Warranty
(2590)Questions & Answers (175)
  • Platinum design provides long-lasting tank protection
  • 50-Gallon tank provides hot water for households with 3-5 people
  • Restricted in CA and UT – see disclaimer below
View Full Product Details

Questions & Answers

175Questions
caret
Q:Difference in short and tall tank?
by|Jul 30, 2024
1 Answer
Answer This Question

A:  Hi Mary and thank you for your question. The dimensions and UEF.

by|Aug 11, 2024
    caret
    Q:Are any of your gas 50 gal water heaters, energy effecient?
    by|Jul 28, 2024
    1 Answer
    Answer This Question

    A:  Hi Barbara and thank you for your question. Please check the specification sheets to determine which UEF rating you are looking for.

    by|Jul 30, 2024
      caret
      Q:Performance 40 Gal. Tall 6-Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Tank Water Heater Installation cost?
      by|Jul 22, 2024
      1 Answer
      Answer This Question

      A:  Hi PerformanceFortyGallon and thank you for your question. for installation quotes, please speak witn your local outlet, installer, or plumber.

      by|Jul 23, 2024
        caret
        Q:Installede this model today. Working fine, EXCEPT there seems to be small leak at the top rear. The plastic cap covering the anode rod is filling with warm water. Please advise.
        by|Jul 20, 2024
        1 Answer
        Answer This Question

        A:  Hi Terry, Please contact our Customer Support Team at 1-866-279-4566 for further assistance.

        by|Jul 21, 2024
          caret
          Q:Demensions of box the hot water heater comes in
          by|Jul 11, 2024
          1 Answer
          Answer This Question

          A:  Hi 9999 and thank you for your question. The box is approximately 4" larger than the unit. The Product Depth (in.) 19 in Product Height (in.) 58.5 in Product Width (in.) 19 in

          by|Jul 20, 2024
            1 found this answer helpful
            caret
            Q:CAN THIS BE USED IN A MANUFACTURED HOME?
            by|Jul 5, 2024
            1 Answer
            Answer This Question

            A:  Hi MPUE, no this unit is not designed for use in a manufactured or mobile home.

            by|Jul 7, 2024
              caret
              Q:Lost my receipt and i know it hasn’t been that long ago, the tank is leaking and floor is soaked. What kind of warranty on tank & what the next step please
              by|Jun 10, 2024
              1 Answer
              Answer This Question

              A:  Tony, Thank you for your question. We are sorry to hear that you are experiencing a problem with your water heater. To ensure that this gets rectified please call the customer service line to report this problem and discuss what next steps will be. Please call the number located on your tank for assistance.

              by|Jun 11, 2024
                caret
                Q:Lost my receipt and i know it hasn’t been that long ago, the tank is leaking and floor is soaked. What kind of warranty on tank & what the next step please
                by|Jun 10, 2024
                1 Answer
                Answer This Question

                A:  Tony, Thank you for your question. We are sorry to hear that you are experiencing a problem with your water heater. To ensure that this gets rectified please call the customer service line to report this problem and discuss what next steps will be. Please call the number located on your tank for assistance.

                by|Jun 11, 2024
                  caret
                  Q:Lost my receipt and i know it hasn’t been that long ago, the tank is leaking and floor is soaked. What kind of warranty on tank & what the next step please
                  by|Jun 10, 2024
                  1 Answer
                  Answer This Question

                  A:  Tony, Thank you for your question. We are sorry to hear that you are experiencing a problem with your water heater. To ensure that this gets rectified please call the customer service line to report this problem and discuss what next steps will be. Please call the number located on your tank for assistance.

                  by|Jun 11, 2024
                    caret
                    Q:What size vent 3 inch or 4inch
                    by|Jun 4, 2024
                    1 Answer
                    Answer This Question

                    A:  Hi Lydia and thank you for your question. Yes it can be either, but also check local codes.

                    by|Jun 5, 2024
                      page 1 page 3

                      Frequently Bought Together

                      Top Rated
                      +
                      +
                      Price:
                      $989.00

                      Compare Similar Items

                      current item
                      Performance Platinum 50 Gal. Tall 38,000 BTU Ultra Low NOx (ULN) Natural Gas Water Heater with 12-Year Warranty
                      (2590)
                      $989.00
                      Performance Platinum 50 Gal. Tall 12-Year 38,000 BTU Ultra Low NOx (ULN) Natural Gas Water Heater - Utah Verson
                      (112)
                      $977.90
                      Performance Platinum 50 Gal. Tall 40,000 BTU Powered Damper Natural Gas Water Heater with 12-Year Warranty
                      (1151)
                      $1069.00
                      Performance 50 Gal. Tall 36,000 BTU Natural Gas Direct Vent Water Heater with 6-Year Warranty
                      (97)
                      $1249.00

                      Nominal Tank Capacity (gallons)

                      50 gal

                      50 gal

                      50 gal

                      50 gal

                      Gas Type

                      Natural Gas

                      Natural Gas

                      Natural Gas

                      Natural Gas

                      Water Heater Profile

                      Tall

                      Tall

                      Tall

                      Tall

                      Vent Type

                      Atmospheric

                      Atmospheric

                      Atmospheric

                      Direct Vent

                      Tank Warranty

                      12 Year

                      12 Year

                      12 Year

                      6 Year