Q:With no 120vac plug and blinking LED status indicator, how long will the battery last, and can I replace it, and can I re-light heater after the battery goes dead and status circuit is non functional?
by|Apr 18, 2024
1 Answer
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A: paul, Please contact the technical support number on your water heater.
by|Apr 18, 2024
Q:HOW MUCH IS WATER HEATER INSTALLATION
by|Apr 11, 2024
1 Answer
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A: NINA, Thank you for the question. We can not give a quote since there are to many factors involved. You may want to call around to local water heater installers.
by|Apr 11, 2024
Q:what is the voltage for thermostat and igniter?
by|Apr 7, 2024
1 Answer
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A: Hi terry and thank you for your question. The unit you listed Tall 12-Year 38,000 BTU ULN Natural Gas Water Heater. It does not use electricity.
by|Jul 24, 2024
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Q:do they do free installations
by|Apr 6, 2024
1 Answer
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A: Hi Joel, if you are referring to Home Depot for free installations we would recommend to speak to them about options and pricing for installing a water heater. If you have further questions on coverage, you can reach our Customer Support team at 866-279-4566 , thank you.
by|Apr 8, 2024
Q:Does this model come in a "short" version?
by|Mar 28, 2024
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A: Hi David, yes this model does have a 'short' version but it holds 39 gallons instead of 30 and has less warranty coverage.
by|Apr 9, 2024
Q:water is set to A but too hot, what is the normal setting?
by|Mar 28, 2024
1 Answer
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A: Hi Florinda, we would recommend the temperature to be on 'Low' on this model.
by|Apr 1, 2024
Q:I have installed a 75 ga water on the outside wall of a three story house on the first floor do i have to run the vent pipe to the roof line three stories up?
by|Mar 28, 2024
1 Answer
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A: Hi Nophoto and thank you for your question. The unit you listed requires the venting to go to the outside. Please check with local codes / installer for allowances with the termination.
by|Mar 28, 2024
Q:What’s the empty or dry weight of this unit?
by|Mar 24, 2024
1 Answer
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A: Hello GTekFab, the unit weights 140 lb.
by|Mar 24, 2024
Q:Is this water heater for Manufactured homes?
by|Mar 22, 2024
1 Answer
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A: Hi JJJJ, no this model is not designed for manufactured homes. You would need a manufactured home model for installation in manufactured home. For further assistance, you can reach our Customer Service team to inform you of which manufactured home unit would be best for your home. 866-279-4566, thank you.
by|Mar 24, 2024
Q:Can I use a 3” vent
by|Mar 21, 2024
1 Answer
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A: Hi Randy and thank you for your question. No you can not.