#1 Home Improvement Retailer

Cart

Cart

Home
Plumbing
Water Heaters
Tankless Water Heaters
Tankless Gas Water Heaters

Questions and Answers for Rheem Performance Platinum 9.5 GPM Smart Super High Efficiency Indoor or Outdoor Natural Gas Tankless Water Heater

Internet #325308951

Model #ECOH200DVELN-3

Store SKU #1009624806

Performance Platinum 9.5 GPM Smart Super High Efficiency Indoor or Outdoor Natural Gas Tankless Water Heater
(456)Questions & Answers (293)
  • Continuous hot water; up to 4-showers at once; see sizing guide
  • Control from your device with built in econet wi-fi technology
  • Convert to outdoor tankless water heater w/ ECOH-X conversion kit
View Full Product Details

Questions & Answers

293Questions
caret
Q:Code 17 but the unit is dry. Installed in March of 24.
by|Sep 15, 2024
1 Answer
Answer This Question

A:  Hello Jake, We apologize for the inconvenience you have experienced. So that we may assist you in determining that cause and appropriate fix for the Code 17, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you. Isaiah

by|Sep 16, 2024
    caret
    Q:Do I need a drip line for this unit?
    by|Sep 1, 2024
    1 Answer
    Answer This Question

    A:  Hi Dave and thank you for your question. Yes, it should be installed.

    by|Sep 3, 2024
      caret
      Q:Why does need volt connection? If power is out, would this still work?
      by|Aug 31, 2024
      1 Answer
      Answer This Question

      A:  Hi Bruce and thank you for your question. The unit requires electricity to ignite and function.

      by|Sep 3, 2024
        caret
        Q:I live in a cold climate where the water coming into the house can be as low as 35-40 degrees. What would the flow rate be to increase the temperature to 120.
        by|Aug 28, 2024
        1 Answer
        Answer This Question

        A:  Hi Mark and thank you for your question. The flow rate would be approximately 4.6 gpm (gallons per minute).

        by|Aug 28, 2024
          caret
          Q:what does not come included that has to be bought separately?
          by|Aug 15, 2024
          1 Answer
          Answer This Question

          A:  Hi kaisergirl and thank you for your question. The unit comes with the mounting screws. Please check with a plumber and local codes for assistance with additional parts required by code.

          by|Aug 24, 2024
            1 found this answer helpful
            caret
            Q:What size gas line requirements
            by|Aug 7, 2024
            1 Answer
            Answer This Question

            A:  Hi Dale and thank you for your question. Please speak with a gas technician or your installer for gas line sizing.

            by|Aug 8, 2024
              caret
              Q:Does this unit have a recirculating pump built in the unit?
              by|Aug 5, 2024
              1 Answer
              Answer This Question

              A:  Hi Bogdan and thank you for your question. No it does not.

              by|Aug 6, 2024
                caret
                Q:I live in Frederick MD, I have 2 bathrooms, 3 sinks, dishwasher and wash machine, which one should I get ?
                by|Jul 22, 2024
                1 Answer
                Answer This Question

                A:  Hi Roger and thank you for your question. The one you listed is the largest producing single unit.

                by|Jul 22, 2024
                  page 2

                  Frequently Bought Together

                  Top Rated
                  +
                  +
                  Price:
                  $1469.00

                  Compare Similar Items

                  current item
                  Performance Platinum 9.5 GPM Smart Super High Efficiency Indoor or Outdoor Natural Gas Tankless Water Heater
                  (456)
                  $1469.00
                  Performance Platinum 9.9 GPM High Efficiency Indoor Recirculating Natural Gas Tankless Water Heater
                  (316)
                  $1399.00
                  IKONIC 11.2 GPM Super High Efficiency Indoor or Outdoor Liquid Propane Tankless Water Heater
                  (1)
                  $1799.00
                  IKONIC 11.2 GPM Smart Super High Efficiency Indoor or Outdoor Liquid Propane Tankless Water Heater with Recirculation
                  $2099.00

                  Gas Type

                  Natural Gas

                  Natural Gas

                  Propane

                  Propane

                  Indoor/Outdoor

                  Indoor, Outdoor

                  Indoor

                  Indoor

                  Indoor

                  Number of Showers

                  2-4

                  2-4

                  2-4

                  2-4

                  Application Type

                  Residential

                  Residential

                  Residential

                  Residential

                  Efficiency Level

                  Super High

                  Super High

                  Super High

                  Super High