Questions and Answers for Rheem ProTerra 80 Gal. 10-Year Hybrid High Efficiency Heat Pump Tank Electric Water Heater with Leak Detection & Auto Shutoff

A:  Hi Darius and thank you for your question. Yes you do.

A:  Hi Mano and thank you for your question. The electrical connections are under the junction box, located on top of the unit,

A:  There is a single 220 connection on the unit, no separation of power between the heat pump and tank elements.

A:  No. It uses the existing wires from the old water heater.

A:  Hi ClarksonCote and thank you for your question. Please check with your installer and/or local codes.

A:  No, that will not meet code. Check with your local building deptartment for specific requirements. Mike

A:  That was a good question to NOT get an answer to. He just asked if it needs a neutral wire. That’s the white wire. I believe we all know that it’s 240 volts but does it need the neutral to function correctly?

A:  Hi Joel and thank you for your question. A separate branch circuit with copper conductors, overcurrent protective device and suitable disconnecting means must be provided by a qualified electrician. All wiring must conform to local codes or latest edition of National Electrical Code ANSI/NFPA 70. The water heater is completely wired to the junction box inside jacket at the top front of the water heater. An opening for 1/2 in. or 3/4 in. electrical fitting is provided for field wiring connections. The voltage requirements and wattage load for the water heater are specified on the rating plate on the front of the water heater. The branch circuit wiring should include either: Metallic conduit or metallic sheathed cable approved for use as a grounding conductor and installed with fittings approved for the purpose. Non-metallic sheathed cable, metallic conduit or metallic sheathed cable not approved for use as a ground conductor shall include a separate conductor for grounding. It should be attached to the ground terminals of the water heater and the electrical distribution box.

A:  No neutral. If grounding is news to you, you should probably hire an electrician. "A ground connection must be completed before making line voltage connections. Failure to do so can result in electrical shock, severe personal injury or death."

A:  Hi KenTheEskimo and thank you for your question. The noise level will vary based on the application, location and installation. We do not recommend it for Hydronic Heating Systems. Unfortunately, Rheem does not manufacture a Hybrid that is equivalent to 60K btuh.

A:  AquaTherm would be more like a heat pump tankless water heater, no? 1 BTU/hr = 0.00029307107 kW. So the power conversion of BTU IT /hr to kW is given by the formula: P (kW) = P (BTU/hr) / 3412.142. So 60k BTU =17.6kw

A:  Hi Doug and thank you for your question. The Units meet or exceed ANSI requirements and have been tested according to D.O.E. procedures. Units meet or exceed the energy efficiency requirements of NAECA, ASHRAE standard 90, ICC Code and all state energy efficiency performance criteria.

A:  Hi Steven and thank you for your question. Please call 800-432-8373 for assistance.

A:  Hi Drew and thank you for your question. No it will not.

A:  Hi JoeO and thank you for your question. The Recommended Over Current Protection (Fuse or Circuit Breaker Amperage Rating) is 25/30. The Copper Wire Size AWG based on NE.C. Table 310-16 (75˚C) is 10.

A:  Search for the 120-Volt versions. They run on a single 15 A circuit. https://www.homedepot.com/p/Rheem-Performance-Platinum-ProTerra-50-Gal-120-Volt-Plug-in-Smart-Heat-Pump-Water-Heater-with-10-Year-Warranty-XE50T10HM00U0/317100789

A:  Hi MarkM and thank you for your question. The HOT and COLD water connections are clearly marked and are 3/4in. NPT on all models. The supply and outgoing lines will be sized by your installer / plumber.