Questions and Answers for Ring Indoor Cam (2nd Gen) - Plug-In Smart Security Wifi Video Camera, with Privacy Cover, Night Vision, Black (2-Pack)

A:  Hi mike. Thanks for asking. No, you can receive real-time motion alerts and access live view without a Ring Protect plan. In order to keep footage for later review, a subscription to a Ring Protect plan is required. Learn more here: https://support.help.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Ringmaster. Thank you for reaching out. No, this device does not have the option of a battery backup. If the power goes out and your Ring device gets disconnected from wifi, you'll see a red icon on your Device Dashboard in the Ring app, letting you know your device needs attention. We invite you to look at the Ring Alarm Pro if you are interested in a device that offers backup power and internet: https://ring.com/support/articles/5kkd4/Ring-Alarm-Pro-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Chuck. Good question. Yes, the Ring Indoor Cam (2nd Gen) is powered by plug-in power with a 7W USB-A power adapter. Ring Indoor Cam is a small, lightweight security camera with flexible mounting options specifically designed to be used indoors. Learn more here: https://support.help.ring.com/hc/en-us/articles/13461739981204-Indoor-Cam-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Dcasteel. Thanks for asking. Yes, you can set your Ring Indoor Cam up to face out a window. Keep in mind that you will need to turn off the infrared lights for night vision to prevent glares. This will impact the capabilities of your device at night. Learn more here:https://support.ring.com/hc/en-us/articles/14454464106772-Installing-your-Indoor-Cam-2nd-Gen-. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Bee33. Good question. The Ring Indoor Cam (2nd Gen) has night vision capability, but this doesn’t mean that the cameras can see in absolute darkness. Be sure to provide sufficient lighting so your cameras can capture movement. Learn more here: https://support.ring.com/hc/en-us/articles/13461739981204-Indoor-Cam-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Robert. Good question. Indoor Cam is a small, lightweight security camera with flexible mounting options specifically designed to be used indoors. Visit our support center for a step-by-step process on how to install your Ring Indoor Cam (2nd Gen): https://support.ring.com/hc/en-us/articles/14454464106772-Installing-your-Indoor-Cam-2nd-Gen-. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Tony. Thanks for reaching out. To disable the motion warning feature, open the Ring app. Tap the menu (☰). Tap Devices. Tap the relevant device. Toggle on Motion Warning on the top right. Toggle off Motion Warning to turn the feature off. You'll need to define at least one motion zone in order to activate motion warning. Once motion warning is turned on, you'll see a message saying that it's enabled. To disable motion warning, simply toggle the feature off. Please note that if your device is not eligible for the Motion Warning feature, the toggle button will be gray, and you will not be able to use the feature. Learn more here: https://support.ring.com/hc/en-us/articles/360048674751-Motion-Warning-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Wall. Good question. Yes, the Ring Indoor Cam (2nd Gen) offers two-way communication. Indoor Cam is a small, lightweight security camera with flexible mounting options specifically designed to be used indoors. Indoor Cam features 1080p HD video recording, two-way audio with noise cancellation, a wide viewing angle, and a built-in siren. Learn more here: https://support.ring.com/hc/en-us/articles/13461739981204-Indoor-Cam-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Paul. Good question. Yes, the Ring Indoor Cam (2nd Gen) offers two-way communication. Indoor Cam is a small, lightweight security camera with flexible mounting options specifically designed to be used indoors. Indoor Cam features 1080p HD video recording, two-way audio with noise cancellation, a wide viewing angle, and a built-in siren. Learn more here: https://support.ring.com/hc/en-us/articles/13461739981204-Indoor-Cam-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi TiaD. Good question. While it is not required, the Ring Protect Plan is a subscription that gives you access to paid features for Ring devices. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events. Learn more here: https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.