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Questions and Answers for Ring Smart Lighting White Motion Activated Outdoor Integrated LED Flood Light

Internet #308537544

Model #5W21S8-WEN0

Store SKU #1004296673

  • Hardwired floodlight that shine 2000 Lumens of brightness
  • Control lights on Ring app with Ring Bridge (sold separately)
  • Use smart controls and link to compatible Ring and Alexa device

Questions & Answers

63Questions
caret
Q:Do I have to use the bridge or will my ring home security hub also work as the bridge?
by|Jan 2, 2022
2 Answers
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A:  I have the bridge for inside bulbs and I don’t recall if I needed it with this light.  It will say on Box if you need bridge.

by|Jan 5, 2022

    A:  Hello Jlusk80, A Ring Bridge is required to connect the Smart Lighting Floodlight Wired to your Ring App. The Ring Bridge is the central point for connecting all Ring Smart Lighting products. It enables smart lighting control from anywhere using the Ring app and lets Ring Smart Lighting products interact with other Ring products for enhanced security: https://support.ring.com/hc/en-us/articles/360025181851-Ring-Smart-Lighting-Bridge-Information. Also, the Ring Bridge built into the Amazon Echo (4th gen or later) or the Amazon Echo Show 10 (3rd gen or later) eliminates the need to purchase an additional Bridge device to use Ring Smart Lighting: https://support.ring.com/hc/en-us/articles/360059329551-Using-your-Echo-devices-as-a-Smart-Lighting-Bridge. For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Antonio from Ring

    by|Jan 4, 2022
      caret
      Q:I just hard wired a Ring Smart Floodlight Wired on my garage, and it's supposed to work without the Ring Bridge. But, it doesn't light up. Am I missing something?
      by|Dec 16, 2021
      1 Answer
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      A:  Hello Bruce, Correct, without the Ring Bridge, the Ring Smart Lighting Floodlight Wired and other Ring Smart Lights function only as standard motion-sensing lights. This means your Smart Lighting Floodlight Wired would only activate at night when motion is detected. When the Smart Lighting Floodlight Wired is mounted too high, it often gets angled sharply downwards. This can work if you're only looking to detect motion in a very small area, but more often than not results in not detecting approaching visitors the motion sensors are triggered. If this is the case, a Ring Bridge would be need to adjust motion detection settings via the Ring App. If you already have an Amazon Echo (4th gen) or an Echo Show 10 (3rd gen), both of these devices have a built-in Ring Bridge: https://support.ring.com/hc/en-us/articles/360059329551-Using-your-Echo-devices-as-a-Smart-Lighting-Bridge. Also Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring

      by|Dec 23, 2021
        caret
        Q:Are the lights dimmable?
        by|Dec 3, 2021
        1 Answer
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        A:  Hello Ramon, Yes. Ring Smart Lighting Floodlight is dimmable. All settings including brightness, motion detection, schedules, and more are all controlled via the Ring App(Ring Bridge Required). The Ring Bridge is the central hub that integrates Ring smart lights, motion sensors, and transformers into your Ring system. The Ring Bridge connects to the Ring App using your home wifi network and connects to other Ring Smart Lighting products using a proprietary long-range communication protocol. Without the Ring bridge, the Ring Smart Lighting Floodlight and other Ring smart lights function only as standard motion-sensing lights. In addition, you can use your Ring App to create groups of smart lights and Ring cameras that work together to enhance security. For example, if you’re subscribed to Ring Protect, your Ring Doorbell can begin recording video as soon as motion is detected. For more information: https://support.ring.com/hc/en-us/articles/360021664252-Ring-Smart-Lighting-Information. Also Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today! All the best, Antonio from Ring

        by|Dec 3, 2021
          caret
          Q:Can this fixture mount to a box in the soffit of a house. The boxes are under the soffit facing the ground, so can this box work mounted to a "ceiling" of sorts? Can the lights and sensor swivel to face properly when mounted above?
          by|Dec 2, 2021
          1 Answer
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          A:  Hello JonP, Yes. The Ring Smart Lighting Floodlight can be mounted to a ceiling. When installing your Floodlight Wired: -Be sure to disconnect power at the fuse or circuit breaker before installing. -Verify that the supply voltage is correct. Connect the fixture to a 100 VAC 50/60 Hz power source. -Properly ground your Floodlight Wired. -Always follow code standards when installing wired connections. -Do not install near combustible or flammable surfaces. -Floodlight Wired must be installed on a UL listed weatherproof electrical box. Be sure to install and set up your Bridge before installing and setting up your Smart Lights. You will need to have a Ring Bridge installed and set up in order to connect your Smart Lights to the Ring App and the rest of your Ring devices. More information can be found here: https://support.ring.com/hc/en-us/articles/360023266291-Setting-Up-and-Installing-your-Floodlight-Wired. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products. All the best, Antonio from Ring

          by|Dec 3, 2021
            caret
            Q:Can two of these floodlights work on one circuit.
            by|Oct 26, 2021
            1 Answer
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            A:  Hello pacopendejoh, The Floodlight Wired requires power of 100-240VAC. The Ring Floodlight is designed for ease of installation. However, like all electrical appliances, the power will need to be shut off at the breaker during installation. If you do not know how to do this or are uncomfortable working with electrical wires, we recommend consulting a licensed electrical installation service to ensure the circuit at your home can handle this electrical load. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Smart Lighting Floodlight question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Thank you, Alexis with Ring

            by|Oct 26, 2021
              caret
              Q:Can I turn off the motion sensors
              by|Oct 13, 2021
              1 Answer
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              A:  Hello Gary, Great question! Yes, you can turn off the motion sensors on the Ring Floodlight Camera. We would like to note that turning off the motion sensors means that the Ring Floodlights will not come on unless a on-demand live view is done. For more information, please see our help center article: https://support.ring.com/hc/en-us/articles/360059101391-Ring-Floodlight-Cam-Wired-Pro-Information. Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/.  Thank you, Jamila with Ring.

              by|Oct 14, 2021
                caret
                Q:So is there a way to address the time it remains on when activated. Motion sets it off but only remains on about 1 minute then goes off again, unless you activate it again. Can you adjust it to stay on like ten minutes after activated?
                by|Sep 8, 2021
                1 Answer
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                A:  Hello Wayne, Great question! Yes, the Ring Smart Floodlight Wired lights can be adjusted to several different intervals, for keeping the light activated after a motion. Options range from one minute to fifteen minutes, or until you toggle them off. This setting can be found within a pop-up in the Ring app, when toggling the light on, on the device’s main settings page. Here is a helpful article with more information regarding the Floodlight Wired: https://support.ring.com/hc/en-us/articles/360025169211-Floodlight-Wired-Information. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding the Smart Floodlight Wired device. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Thank you, Jamila, with Ring.

                by|Sep 9, 2021
                  caret
                  Q:does this one have a feature to turn it off during daylight hours ( so it doesn't come on during daylight) & also are there timing settings?
                  by|Jul 24, 2021
                  1 Answer
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                  A:  Hello Scott, Yes, the Ring Smart Lighting Floodlight does have a daylight sensor which prevents the lights from being being enabled durning the daytime. Ring Floodlights are part of the Smart Lights line of products that strengthens your Ring of Security while illuminating your home and property. The Ring Floodlight Wired is an ultra-bright motion-sensing smart floodlight that hardwires into house power. It illuminates large areas with powerful adjustable lights. This article answers common questions about Ring Floodlight Wired: https://support.ring.com/hc/en-us/articles/360025169211-Floodlight-Wired-Information. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. Thank you, Antonio from Ring

                  by|Jul 27, 2021
                    caret
                    Q:Can I use the product as a hardwired motion light without the bridge, with option to integrate the bridge and additional RING devices in the future?
                    by|May 24, 2021
                    2 Answers
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                    A:  Some people here say you can use the light as a standalone. I wired it, but it won't go on. I'm on the phone with Ring customer service, and they say nope, you have to have a bridge or use Amazon Echo. What a PITA.

                    by|Dec 16, 2021

                      A:  Hello smansh, Great question! Yes, you can use the Ring Floodlight Wired as a stand-alone motion sensing light. The Ring Bridge (sold separately) is the central hub that integrates Ring Smart Lights, Motion Sensors, and Transformers into your Ring system. The Bridge connects to the Ring app using your home wifi network and connects to other Ring Smart Lighting products using a proprietary long-range communication protocol. Without the Ring Bridge, your motion sensor functions only as a standard device. With a Bridge, you can control whole groups of lights and sensors at once and be notified via the Ring app when any light or Motion Sensor senses movement. In addition, you can use your Ring app to create Groups of Smart Lights and Ring cameras that work together to enhance security. For example, if you’re subscribed to Ring Protect, your Ring Doorbell can begin recording video as soon as motion is detected by your Motion Sensor. This provides footage that captures motion events earlier. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring

                      by|Jul 20, 2021
                        1 found this answer helpful
                        caret
                        Q:Can this be installed on the ceiling of a porch? Do the lights and sensor swivel enough for that.
                        by|Apr 21, 2021
                        1 Answer
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                        A:  Hi KF, Yes, the Floodlight Camera can be mounted on a Wall or Ceiling. When installing the Floodlight Cam Wired you will want to rotate both the lights outward if you are mounting the Ring Floodlight Cam Wired Pro on an eave or overhang. If you would like to see step-by-step instructions on the installation of this device, please visit our Help Center on Ring.com, or follow the link directly here: https://support.ring.com/hc/en-us/articles/360059068632-Installing-Your-Ring-Floodlight-Cam-Wired-Pro- We would love to get connected with you to answer any other questions or concerns you might have, and invite you to reach out to us anytime through our community center. https://community.ring.com/ Thank you, Caitlin with Ring

                        by|Jun 13, 2021
                          1 found this answer helpful

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