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Questions and Answers for STARLINK Standard Kit (Actuated): High-Speed, Low Latency Internet

Internet #325669273

Model #02533005

Store SKU #1009691984

  • Stream movies, make video calls, play online games and more
  • Best for residential users in rural and remote locations
  • Easy self-install, monthly service plan required

Questions & Answers

69Questions
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Q:is this system used or new when you buy it threw HD ?
by|Mar 23, 2024
1 Answer
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A:  Home Depot only sells new equipment. However, depending on the location, you can purchase refurbished equipment at Starlink and save some money. You can check prices in your area at: Starlink.com

by|Apr 4, 2024
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    Q:is this system already us when you buy it ?
    by|Mar 23, 2024
    1 Answer
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    A:  Home Depot only sells new equipment. However, depending on the location, you can purchase refurbished equipment at Starlink and save some money. You can check prices in your area at: Starlink.com

    by|Apr 4, 2024
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      Q:is the system used or used when you get it ?
      by|Mar 23, 2024
      1 Answer
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      A:  If you order new equipment, you will get new equipment. Some areas have the option to buy used equipment if you want to. For more information on new or used equipment, please click here: https://support.starlink.com/topic?category=8&category=40 and go to: My Starlink is dirty or damaged. Does this mean I received a used Starlink?

      by|Apr 4, 2024
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        Q:I work from Home and I need high speedwith fast downloads do any of these handle that and all the gaming and streaming If they do which one would you recommend
        by|Mar 4, 2024
        1 Answer
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        A:  Starlink enables video calls, online gaming, streaming, and other high data rate activities that historically have not been possible with satellite internet. Please check out the different Starlink Service Plans to see which is best for you and your needs! https://www.starlink.com/service-plans

        by|Apr 4, 2024
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          Q:Does this have to be mounted up high if I live in an open field? My Dish satellite was installed on the bottom corner of my house, not on the roof and I get great service? I’n thinking with a network of satellites. I may have to put it up higher?
          by|Jan 24, 2024
          1 Answer
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          A:  You only need an open view of the sky. I have successfully set it up on it's little 4 leg base which is only about 8 inches high. You may have to have it a short distance from the house if the house "hides" the dishes view of the satellite.

          by|Jan 29, 2024
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            Q:Is this latest version “Gen 3” Or can I request the latest Gen 3?
            by|Dec 24, 2023
            2 Answers
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            A:  I just returned one I ordered 10 days ago. They delivered the 2nd generation, currently named "STANDARD ACTUATED" on the Starlink site.

            by|Jan 29, 2024
              1 found this answer helpful

              A:  HD now has a separate purchase option for Gen 3 on site.

              by|Feb 15, 2024
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                Q:Is the antenna motorized?
                by|Dec 20, 2023
                1 Answer
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                A:  Yes! From it's initial angled orientation, it'll move to lay flat until it gets some information from one of it's satellites. Then it tilts and spins around until it's pointed where it needs to point.

                by|Feb 7, 2024
                  1 found this answer helpful
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                  Q:How much the month payments
                  by|Dec 13, 2023
                  1 Answer
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                  A:  To check prices in your area, go to Starlink.com, enter your address, and click "Order Now" to preview the price breakdown in your area for the Starlink Kit cost and the monthly service price. For more information on monthly billing, please click here: https://support.starlink.com/topic?category=134

                  by|Apr 4, 2024

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