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Questions and Answers for Samsung 5.0 cu. ft. High Efficiency Front Load Washer with Steam and AddWash Door in White, ENERGY STAR

Internet #206972978

Model #WF50K7500AW

Store SKU #1001767483

  • Add forgotten laundry after the cycle begins with AddWash
  • 5.0 cu. ft. capacity gets more laundry done in less time
  • Super Speed washes a full load in as little as 30 minutes

Questions & Answers

91Questions
caret
Q:I tried to purchased a washer and dryer online, though, I ultimately ended up verbally ordering through a customer service rep. I could not see my options, or what else was required with the purchase. Also, I would like to know the installations prices. I think I might like to change my options. How do I get a look at the online checkout questions? My order number is W908316656. Carol Harrington
by|Nov 29, 2017
3 Answers
Answer This Question

A:  Dear Valued The Home Depot Client, To better assist you with this issue, please contact our The Home Depot customer service department at (800) 466-3337. Call 8:30 a.m. – 7 p.m. (ET), seven days a week. They can either answer your question or transfer you to your local store to answer your specific inquiry. Thank you, and stay safe! Your Reference Ticket Number: 1144598824 -Angelica

by|Jun 14, 2022

    A:  Should be addressed by customer service department!

    by|May 5, 2023

      A:  Hi Carol, we would like to speak with you directly in regards to your concerns on your Homedepot.com order and offer your return/reorder options for receiving the correct product and would be happy to assist in getting that process started. Please call us at HomeDepot.com Customer Service 800-430-3376.We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!

      by|May 5, 2023
      caret
      Q:My current washing machine is on the right side of the dryer because of the water hook up built into the house. Is it possible to change the way the doors open to the opposite side? IE... Does samsung make L/H & R/H washers and dryers?
      by|Nov 25, 2017
      3 Answers
      Answer This Question

      A:  No, the door swing cannot be reversed on the unit.

      by|May 5, 2023

        A:  Hello, Thank you for reaching out. We appreciate you letting us know your inquiry if you can change the way the door of this Samsung washer opens to the opposite side. We understand how important this information is for you, and we'll be glad to look into this for you. As per checking, this Samsung washer does not have a reversible door. You may also refer to the product's user manual to learn more about this appliance. https://downloadcenter.samsung.com/content/UM/202007/20200706150850690/WF8500T_SEHC_DC68-04006Q-00_EN_CFR_MES_R.pdf Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144598869 -Angelica

        by|Jun 14, 2022

          A:  I do not think so. I know the dryer does.

          by|May 5, 2023
            caret
            Q:P.S. another question, can one wash a king size comforter in it?
            by|Nov 23, 2017
            2 Answers
            Answer This Question

            A:  Hi, I bought this washer especially to wash king size comforters. It handles them with no problems.

            by|May 5, 2023
            1 found this answer helpful

            A:  Yes, this can wash a king size comforter.

            by|May 5, 2023
              1 found this answer helpful
              caret
              Q:has this washer a cold wash cycle? It is nowhere mentioned that I can see....
              by|Nov 23, 2017
              3 Answers
              Answer This Question

              A:  Hello Greti, I have included a link to the user manual. On page 68, you can view a list of the cycles and which cycles you can run in a cold setting. http://downloadcenter.samsung.com/content/UM/201608/20160822164634830/WF45K6500AV_DC68-03665A-02.pdf ^Rosi

              by|May 5, 2023

                A:  Yes, this washer has a cold wash cycle.

                by|May 5, 2023

                  A:  Yes, you can set it manually or in eco cold mode

                  by|May 5, 2023
                    caret
                    Q:Is this front loader stackable?
                    by|Nov 23, 2017
                    3 Answers
                    Answer This Question

                    A:  Hi Kelly! Great question! Yes. This washer is stackable with these matching dryers: 1. Electric Dryer (DV50K7500EW) 2. Gas Dryer (DV50K7500GW). To guide you in stacking your washer and dryer, refer to this video, "How to Install and Stack your Front Load Washing Machine and Dryer": https://www.youtube.com/watch?v=FGOXryTTr78. Have a great day. Melardo

                    by|Aug 26, 2022

                      A:  not on another machine, but there is a riser you can purchase.

                      by|May 6, 2023

                        A:  Yes, the washer is stackable.

                        by|May 5, 2023
                          caret
                          Q:how long is the water drain hose?
                          by|Nov 8, 2017
                          1 Answer
                          Answer This Question

                          A:  I would say about 5ft .

                          by|Mar 20, 2019
                            caret
                            Q:When the washer and dryer are stacked, can you reach the control panels on the dryer? Thanks!
                            by|Nov 4, 2017
                            1 Answer
                            Answer This Question

                            A:  I am 5’6” tall and I can teach the dial, but cannot see the upper words on the dial because the panel is tilted upwards. We are returning the set.

                            by|May 5, 2023
                              caret
                              Q:Can it fit king comforter
                              by|Sep 29, 2017
                              2 Answers
                              Answer This Question

                              A:  This can accommodate 5 cubic feet of machine washable material.

                              by|May 4, 2023

                                A:  The washing machine will wobble and bang if you put anything larger/heavier than an average bath towel. This is one sh::ty machine. Don't let the capacity fool you into thinking it can take heavy loads.

                                by|Nov 3, 2018
                                  caret
                                  Q:Does this washer come with a built in water heater? If not why?
                                  by|Sep 24, 2017
                                  2 Answers
                                  Answer This Question

                                  A:  Marie, this model is standard with an internal water heater. ^Heath

                                  by|May 4, 2023

                                    A:  I don't think so. You need to connect the hot and cold water hoses.

                                    by|Sep 13, 2020
                                    caret
                                    Q:Does this price include the pedestal?
                                    by|Sep 23, 2017
                                    2 Answers
                                    Answer This Question

                                    A:  No, The pedestal is a separate item that can be ordered at the same time as time. Check with the appliance specialist at Home Depot, they might have a special offers.

                                    by|May 5, 2023

                                    A:  No, about $250 per pedestal not on sell.

                                    by|May 5, 2023