Questions and Answers for Samsung 6.3 cu. ft. Smart Freestanding Electric Range with Steam Clean in Stainless Steel

A:  Hi Mike, Yes, it will fit with the clearance that you have. Here is a link to the spec sheet, go to page 2 to learn more about installation specifications. Spec sheet. https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/electric/10072022/NE63A6111SS_V4.pdf Thank you and have a great day! -Ricardo

A:  No, Joeydees, the range only has the steam-clean option. You can check the link below and see page 39 (Steam-cleaning) as a reference. User manual: https://downloadcenter.samsung.com/content/UM/202310/20231025141516828/O_01._NE63A6111-AA-02_IB_FULL_EN.pdf Have a great day, -Ernest-

A:  You can follow the instructions on page 45 (Changing the oven light) of the manual, Lisa, by clicking the link below for your reference. User manual: https://downloadcenter.samsung.com/content/UM/202310/20231025141516828/O_01._NE63A6111-AA-02_IB_FULL_EN.pdf Have a great day, -Ernest-

A:  Hi Shelly, No, this Samsung range does not have a convection fan in its oven. You will only have conventional controls in the oven. Leo

A:  Dear Valued Home Depot Client, To better assist you with this issue, please contact our Home Depot customer service department at 1-800-466-3337. Call any day between 6:00 am and 2:00 am EST. They can either answer your question or transfer you to your local store to answer your specific concern. Leo

A:  Yes, Eric, the oven can be hard-wired. Please check this link to your installation manual for details. Turn to pages 5 to 6. "installing the conduit." Manual https://downloadcenter.samsung.com/content/EM/202212/20221227112152511/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf Have a great day. ^Camille

A:  Hello there. Yes, you can turn off the sound of your oven. Please check this link to your user manual for details. Turn to 37. "Sound On/Off" Manual: https://downloadcenter.samsung.com/content/UM/202103/20210308172014230/NE63A6111_AA_01_EN.pdf Have a great day. ^Camille

A:  We're happy to receive your inquiry, James. Let us provide the details you need to set the range's clock. Kindly see page 28 in the operation section of the manual. Under Setting the Clock. Please click the link for details: https://downloadcenter.samsung.com/content/UM/202103/20210308172014230/NE63A6111_AA_01_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146208367) to help our team pull up your information when you message us. Have a great day. -John

A:  Hi there, Here is a link to help you with the range. Please see the "Steam Clean and Hybrid Clean" section. Watch the full video, follow the steps, and click the hyperlinks for further assistance. How to clean your Samsung oven. https://www.samsung.com/us/support/answer/ANS00049011/ Have a great day. ^Aloe

A:  Hi there, The range's cooking surface can become hot during oven use; this can be a normal occurrence. Areas near surface units may become hot enough to cause burns. Avoid direct contact with the oven door, heating elements, or any other surface while or right after cooking. Have a great day! ^Chrystel