Questions and Answers for Schlage Camelot Bright Brass Single Cylinder Door Handleset with Avila Handle

A:  The inner door handle trim is round, just as shown in the picture. I also purchased this item, quite some time ago, and my inner door handle is round. I really like this Door Handleset. It looks great! I hope you enjoy yours...if you choose to purchase. Kind Regards.

A:  very good

A:  I have only seen the interior bottom handle with a round trim. But you can purchase just the deadbolt (upper) part separately and purchase a lower handle to your liking.

A:  Based on the model of the product page, it would suggest that the interior trim is supposed to be round, and not the same "Century" style trim that the exterior grip is. If you have any other questions or require any further assistance, please reach out to Customer Care at 888-805-9837.

A:  No, however, I was not successful synching more than one (1) Schlage Sense lock through the HomeKit App to an Apple TV 4th generation so I ended up purchasing the wifi adapter anyway for the additional locks. The wifi adapter is much easier to set-up and manage. Just to be clear the Apple HomeKit App will not work without an Apple TV.

A:  I bought the Schlage Sense lock version that just worked with the Apple TV 4th generation & HomeKit app, however, if Alexa has been updated to work with this lock you can confirm what you need to purchase through the "Skills" selection in the Alexa App. I use the Alexa app and Echo devices for most of my smart home devices but not for the Schlage Sense lock. Sorry I could not be of more assistance.

A:  No adapter required

A:  The BE479 can only be paired with an Echo device when paired with a BR400 Schlage Sense Wi-Fi adapter. If you have any other questions or require any further assistance, please reach out to Customer Care at 888-805-9837.

A:  Yes. You set the code so you can have the same code on the front and back. The only part that is electronic is the upper deadbolt so you can just purchase that separately if you don't want the bottom handle.

A:  No idea what you mean, when u buy the set it works for a single door outside inside of door. Code number on outer door and a handle and the tumbler lock and a handle on inside.

A:  Yes. Shouldn't be any problem with that

A:  Unfortunately the Schlage Sense is not compatible with ADT. If you have any other questions or require any further assistance, please reach out to Customer Care at 888-805-9837.

A:  I HIGHLY recommend you contact Schlage directly to ask them before purchasing. Here is their contact information: If you have immediate questions or need additional information, please contact Schlage Customer Service at: consumerschlage@allegion.com 888-805-9837 (US) 800-900-4734 (Canada) 800-506-7866 (Mexico)

A:  The Schlage Sense app monitors and records all uses up to the last 100 recordings. From the home page, press the "History" tab. This is where you can access the history log. If you have any other questions or require any further assistance, please reach out to Customer Care at 888-805-9837.

A:  Yes. When you assign a unique code you can create a name of the code with initials, name, numbers as long as it does not exceed 12 characters. You can also set authorized access times as opposed to 24/7 access. Then you can delete the code after it is no longer needed. In order to see the access time/date/name of the code used to open the lock, you can click on the "History" tab in the Schlage App. I used the Schlage App as opposed to the Apple HomeKit. There were more features in the Schlage App.

A:  Apple Home is an App that is on your iPhone, that looks like a yellow hous on a white background and says “Home”. In order to use the Schlage lock, with your Apple devices, you will need an Apple TV device (hardware - not an App). I HIGHLY recommend you contact Schlage and discuss what type of phone you have (Apple or Android) as there are specific Schlage locks that work for each type of phone. Make sure BEFORE you buy. Here is the link to contact Schlage customer support: https://www.schlage.com/en/home/contact-us.html Best wishes.

A:  If you already have a lock set installed and it is a round whole for the deadbolt and the handle then it is pretty easy to install. If not, there is a template included and you will have to have a door lock drill kit to make the holes. Then all you need is the HOME app on your iphone and the Schlage app on your phone. Use the Schlage app to pair the lock with your wifi and then assign it to your home. If you want to trigger the lock from outside of your phone when it out of wifi range then you also need a homekit hub. Apple TV and Apple Speaker have this built in to those units. Homekit is the system that Apple created to talk to home security devices and it uses the Home App to control these devices. This is software.

A:  Simply follow the installation instructions included with this product to install. Pull out old lock, insert the new one, only one plug to insert, firmly secure the screws and you are done. Wifi is a simple as setting up your phone for wifi use.

A:  Schlage took all the confusion out of it. Simply follow the installation instructions and its installed. Pull out old lock, insert the new one, only one plug to insert, firmly secure the screws and you are done. Wifi is a simple as setting up your phone for wifi use. The most beautiful thing about this lock is that you can lock and unlock it from anywhere on the planet! Enjoy.

A:  Highly doubtful in this case, as the unit is designed to function with a deadbolt in a standard-sized front door. That means that it is expecting to move a bolt horizontally, a distance of maybe 1-1.5 inches, and is expected to be installed in a door that is about 1.5 inches thick. I would be very surprised if the unit's lock/unlock functionality works with a sliding glass door. I don't think that's a very common requirement in this product space, so I wouldn't hold your breath on finding a product that will work for that.

A:  No, unless the sliding glass door is similar to a barn door that slides.

A:  Yes, if your door can fit a standard sized deadbolt.

A:  Yes, this product can be installed on a metal door. A thick door kit is needed for a door thicker than 1 3/4 inches.

A:  As long as the door meets the standard door specifications the Sense should install properly. The material of the door shouldn't pose an issue. If you have any other questions or require any further assistance, please reach out to Customer Care at 888-805-9837.

A:  There should be no reason that it wouldn't work. As long as the door is/can be drilled for a lock set. I installed it on my front door that is metal and glass. But I don't know if you're talking about a commercial door that might require enhanced security. Otherwise I don't think it's a problem.

A:  Yes. I used these types of locks on my Airbnb properties.

A:  No, this unit is rated for residential use.