Questions and Answers for SeaSun Sea Cliff Light and Dark Brown Cordless Outdoor Patio Roller Shade with Valance 96 in. W x 96 in. L

A:  The crank is 4' long.

A:  Yes, this does come with a bungee tie down system.

A:  This item is rate for outdoor use, but if it gets wet, we advise fully drying the fabric before rolling it back up.

A:  All of our shades come with a standard 4ft length pole. There is no pole extension.

A:  Moonstone is an espresso brown color.

A:  Yes, it is standard on the right hand side.

A:  Yes, the crank is interchangeable. The process for how to move the crank from the standard right side to the left side can be found in the instruction manual.

A:  No, it is not a light gray.

A:  Yes, It should have a different name.

A:  Yes, it is dark gray.

A:  We, the manufacturer, do not offer installation of the shades. The process is relatively simple and it only takes about 10-15 minutes to install the product. You may be able to consult with a local handyman if you are unable to undergo the installation process yourself.