Questions and Answers for Shaw Brookside Mystic 20 MIL X 7 in. W X 48 in. L Waterproof Click Lock Vinyl Plank Flooring (18.91 sq. ft./ case )

A:  MWatson - Installation of 6 mil Poly Film Underlayment is recommended for floated method only in high moisture installations. The additional vapor barrier will provide some extra insulation and a bit of noise abatement. —Shaw Team

A:  Thank you for your question on Shaw Brookside Mystic vinyl flooring. Flooring can be installed over most existing hard-surface floor coverings, provided that the existing floor surface is fully adhered, clean, flat dry structurally sound and free of deflection. Do NOT install over wood floors adhered to concrete.

A:  Hi Redd, Thanks for reaching out with your question about Brookside Burlington luxury vinyl plank flooring. This product features an attached Soft Silence acoustical pad for noise reduction and added comfort, so no additional underlayment is required. If you have additional questions, please contact our Consumer Concierge team at 844-742-7429 or email askshaw@shawinc.com for assistance. —Shaw Team

A:  Hi Mac7474, Thank you for your interest in Brookside Tribeca luxury vinyl plank Flooring. Resilient vinyl floors from Shaw do not contain the additional metals and unwanted contaminants found in lower quality products. For the styles that do not contain recycled material, Shaw only uses high-quality virgin vinyl. This removes the fear of “migration” and the release of harmful VOCs from the product. We have a Consumer Concierge team available if you should have any further questions or concerns. Please contact this team at askshaw@shawinc.com or (844) 742-7429. We are available Monday through Friday 8 AM until 6 PM Eastern Standard Time —Shaw Team

A:  Hi JrwJoker! Please reach out to a flooring associate at your local Home Depot retailer for assistance with coordinating stair nose/bullnose to match Brookside Burlington luxury vinyl plank flooring. —Shaw Team

A:  Thank you for your question. For installation instructions for wall installation please contact our concierge service at 844-742-7429 or email askshaw@shawinc.com. Shaw Team

A:  Hi Bobbyb! Thank you for reaching out to us with your question about Brookside in color Dockside luxury vinyl plank flooring. This product is an active style. Please reach out to a flooring associate at your local Home Depot retailer for assistance placing a larger capacity of this product. Thank you for choosing Shaw Floors! --Shaw Team

A:  I suggest anyone interested in this flooring order a full box. Receive the box yesterday that I had ordered after being told it was in the brown family. The box of planks did have some brown but also had quite a bit of gray in the planks. Returning today.

A:  Hi katharley, Thanks for reaching out with your question about Brookside in color Dockside. This product is in the Brown family. We suggest seeing all products in person or requesting a sample to see the true color for yourself. As with all digital images, the color can differ slightly from screen to screen. --Shaw Team