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Questions and Answers for Steves & Sons Legacy Series Pet Door

Internet #316008931

Store SKU #1006110184

Legacy Series Pet Door
(19)Questions & Answers (47)
  • Complete engineered door construction provides a solid feel
  • Composite door and frame provides a rot free system
  • Low -E glass Saves Energy and Saves on heating and cooling costs
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Questions & Answers

47Questions
caret
Q:My glass has scratches. Can this be repaired?
by|Jun 7, 2023
1 Answer
Answer This Question

A:  To initiate a claim or speak to a warranty representative please contact our claims department at warranty@stevesdoors.com or call 1-800-617-8586. If sending email please send images of door and a receipt copy to help expedite your request.

by|Jun 8, 2023
    caret
    Q:When you say the dog door is installed 4 inches from the bottom of the door, is it 4 inches to the dog door frame or 4 inches to the bottom of the dog door flap?
    by|May 10, 2023
    1 Answer
    Answer This Question

    A:  4 inches to the bottom of the dog door flap.

    by|Jun 6, 2023
      1 found this answer helpful
      caret
      Q:Can I order this door in 77 1/8 x 34 all glass with a medium dog door? Do you have an install option?
      by|May 9, 2023
      1 Answer
      Answer This Question

      A:  We do not have this option, sorry.

      by|Jun 5, 2023
        caret
        Q:Can you put a screen on the side that opens? Obviously not on the pet side.
        by|Apr 21, 2023
        1 Answer
        Answer This Question

        A:  Screen options are not available for the Legacy collection, sorry.

        by|Nov 20, 2023
          1 found this answer helpful
          caret
          Q:Does it come with the dog
          by|Feb 6, 2023
          1 Answer
          Answer This Question

          A:  No it doesn't, but I think your dog will love this door. Thank you.

          by|Jun 6, 2023
            caret
            Q:can you get this configured in a lefthand out swing?
            by|Dec 24, 2022
            1 Answer
            Answer This Question

            A:  Not online, but you can do this if your local Home Depot has us in there ordering system at the store.

            by|Jun 6, 2023
              caret
              Q:Can you install
              by|Dec 6, 2022
              1 Answer
              Answer This Question

              A:  Home Depot handles all installs. Please visit this link: https://dam.thdstatic.com/content/production/O1MXmLzOsh_bUY2eNbxAkg/utyG09crNZMLj2FiECYo8Q/Original%20file/HS_Door_Measure.jpg?im=Crop,rect=(0,65.10416666666667,3201.9618389423076,2000.6009615384617)

              by|Jun 6, 2023
                caret
                Q:Can you replace the dog door and if so where do you buy the replacement?
                by|Jul 30, 2022
                0 Answer
                Answer This Question
                caret
                Q:Is it fiberglass or does it need to be painted on the outside?
                by|Jun 16, 2022
                1 Answer
                Answer This Question

                A:  We have recently discovered that our Home Depot questions portal was not capturing all our customers' inquiries. We apologize for any inconvenience caused by the delay in responding to your question. If you are still interested in this door, please send us a screenshot of the specific door you are referring to or a description of the door, to customerservice@stevesdoors.com. We assure you that we will respond promptly. Thank you for choosing to shop Steves Doors on HomeDepot.com.

                by|Jun 27, 2023
                  caret
                  Q:is the pet door able to be replaced completely? I want to put a door in that requires a my dogs to wear a "key" on their collars. We don't want the cats to get out.
                  by|Jun 7, 2022
                  1 Answer
                  Answer This Question

                  A:  We have recently discovered that our Home Depot questions portal was not capturing all our customers' inquiries. We apologize for any inconvenience caused by the delay in responding to your question. If you are still interested in this door, please send us a screenshot of the specific door you are referring to or a description of the door, to customerservice@stevesdoors.com. We assure you that we will respond promptly. Thank you for choosing to shop Steves Doors on HomeDepot.com.

                  by|Jun 27, 2023
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