Questions and Answers for Toshiba 7,000 BTU Portable Air Conditioner Cools 300 Sq. Ft. with Dehumidifier and Remote in White

A:  Yes. It comes with hose and expandable window fitting. 

A:  Yes

A:  Hi, rudy. Thank you for posting your question regarding the Toshiba Portable Air Conditioner. Yes, a window kit is included with this unit. Have a good day. Toshiba Customer Care. (BBB A+ Accredited Business)

A:  Hello Judy. Thank you for your question about the Toshiba 13,500 BTU (10,000 BTU DOE) 115-Volt Wi-Fi Portable Air Conditioner. We do not make or recommend extensions due to hazards and voiding the warranty. Have a great day. Toshiba Customer Care. (BBB A+ Accredited Business)

A:  Hello Paths. Thank you for your question about the Toshiba 10,000 BTU (7,000 BTU DOE) 115-Volt Wi-Fi Portable Air Conditioner. Here are the possible reasons the unit is leaking: • Improper installation • Outdoor temperature below 18°C (64°F). To defrost the coil, set to FAN ONLY mode. • Air filter may be dirty. Clean filter. Refer to Care and Cleaning section. To defrost, set to FAN ONLY mode. • Thermostat set too cold for nighttime cooling. To defrost the coil, set to FAN ONLY mode. Then, set temperature to a higher setting. Please follow the directions in your user manual to fix these issues. Have an excellent day. Toshiba Customer Care (BBB A+ Accredited Business)

A:  Hello Johnny3. Thank you for your question about the Toshiba 10,000 BTU (7,000 BTU DOE) 115-Volt Wi-Fi Portable Air Conditioner. No. This unit can be set to cool and fan mode without a temperature setting so that it stays on continuously. Please review the user manual for more information. Have a great day. Toshiba Customer Care (BBB A+ Accredited Business)

A:  Set it to fan on all the time while in cool mode. Check the manual online should show you the correct settings.

A:  Hello Toshiba8000btu. Thank you for your question about the Toshiba 10,000 BTU (7,000 BTU, DOE) 115-Volt Portable Air Conditioner with Dehumidifier. The drain hose is not included. Sizing can be found under the product detail section. Have a great day, Toshiba Customer Care (BBB A+ Accredited Business)

A:  Dehumidifiers remove water. Humidifiers add water to your room air. This one only removes water for wet climates and electronics / benefit in humid areas

A:  Hello Gallons. Thank you for your question about the Toshiba 13,500 BTU (10,000 BTU DOE) 115-Volt Wi-Fi Portable Air Conditioner with Dehumidifier. Please contact us at DigitalSupport@us.Toshiba-Lifestyle.com so that we may understand your question more clearly. Thank you. Toshiba Customer Care (BBB A+ Accredited Business)

A:  No, there is no condensation box. I made our own plastic box with a hose connected to the drain. I empty the plastic container once it reaches the valve that's attached to the plastic box.

A:  There is a condensation tray (box) in the bottom of the unit. How often it must be emptied will depend on the humidity in your location. In northern Idaho we virtually never need to drian it -- we just wash it out once a month. The tray also has a hose connection if you wish to have the unit drain itself.

A:  Hi, Chloe. We appreciate you reaching out with your question about the Toshiba 10,000 BTU (7,000 BTU DOE) Portable Air Conditioner. Draining for this unit will require you to remove the upper drain plug from the back of the unit and install the drain connector (5/8” universal female mender) with a 3/4” hose (locally purchased). If the unit's drain tray is filling up with water instead of draining out of the hose, this means the unit is in a high-humidity environment. Please note, this unit can also remove up to 4 pints of moisture from the air each hour, so frequent draining can be normal. Have a nice day. Toshiba Customer Care. (BBB A+ Accredited Business)

A:  We run the tube into a gallon jug and then set that into a 5 gallon bucket in case of overflow. Especially if we are gone and also so we don't have to remember to empty so often.

A:  Thank you for your recent inquiry with The Home Depot. For more specifications on this unit you can contact Toshiba at 1-855-204-5313 as the manual does not specify how much clearance from the floor to the bottom of unit although it does say there is a water catch pan already. The wheels do look like you can detach them but again nothing that specifically states that they can be removed. We appreciate your business and look forward to serving you in the future.

A:  Hello Anon. Thank you for your questions about the Toshiba 10,000 BTU (7,000 BTU DOE) 115-Volt Wi-Fi Portable Air Conditioner. You have 1 inch of clearance. The wheels do detach. Have a great day. Toshiba Customer Care. (BBB A+ Accredited Business)

A:  Hello Anon. Thank you for your questions about the Toshiba 10,000 BTU (7,000 BTU DOE) 115-Volt Wi-Fi Portable Air Conditioner. The drainage hose should be connected when using the dehumidifier mode or when using the air conditioner in a high humidity environment. It is not necessary to connect the drainage hose when using the normal cool mode, but it is recommended to avoid overflow or water spillage. When you connect the drainage hose, the water will automatically drain continuously into a suitable drainage location. Please make sure that the drainage location is at a lower level than the unit to ensure proper drainage. Have a great day. Toshiba Customer Care. (BBB A+ Accredited Business)

A:  Hello Anon. Thank you for your questions about the Toshiba 10,000 BTU portable air conditioner. The drainage hose has an inner diameter of 3/4 inch. The drainage hose should be connected to the bottom drainage port of the unit. The reservoir tank and drainage hoses are interconnected as a single unit inside the air conditioner. Have a great day. Toshiba Customer Care. (BBB A+ Accredited Business)