Q:As far as the components motor, heater, etc. Where are they located under the tub at the end or in the front middle? Can a shower door enclosure be installed on the top outside ridge?
by|Nov 21, 2023
1 Answer
Answer This Question
A: Hi Allen!
Thank you for reaching out to us. With regard to the Model#HD4272VNDRX. The location of the Motors is the Right-side drain with a left-side pump location. The model will include a Deck Space of 4" inches. The unit is Fiber glassed and, in the case, you locate a shower door enclosure, make sure it is not designed with a threshold space exceeding 4" inches. It is also possible to drill into fiberglass as an option. You can also locate a shower door enclosure to be drilled to studs. If you have any other questions or concerns, please feel free to contact us directly at the number 1-(866) 777-2591, Monday through Friday from 8:30 AM to 6:00 PM EST.
by|Nov 22, 2023
Q:How do you determine which end of the tub is the left or right?
by|Nov 13, 2023
1 Answer
Answer This Question
A: Hi, BigDog!
Thank you for reaching out to us. With regard to the Model # HD3660PDLX. Here is an example to determine which side is the left and right drain location. HD3660PD(L)X- Left, HD3660PD(R)X- Right. If you have any other questions or concerns, please feel free to contact us directly at the number 1-(866) 777-2591, Monday through Friday from 8:30 AM to 6:00 PM EST.
by|Nov 22, 2023
Q:Does this include an inline heater?
by|Nov 6, 2023
1 Answer
Answer This Question
A: Hi, Paul!
Thank you for reaching out to us! With regard to the Model # HD3260RWD-CP. The unit will include a maintenance heater. The heater works with the water jets when activating the jets, the heater begins to heat water. If you have any other questions or concerns, please feel free to contact us directly at the number 1-(866) 777-2591, Monday through Friday from 8:30 AM to 6:00 PM EST.
by|Dec 10, 2023
1 found this answer helpful
Q:What is the required rough-in opening size for this tub?
by|Oct 31, 2023
1 Answer
Answer This Question
A: Hi, Robs!
Thank you for reaching out to us! With regard to the Model # HD3672PS. We have attached the spec for your review. If you have any other questions or concerns, please feel free to contact us directly at the number 1-(866) 777-2591, Monday through Friday from 8:30 AM to 6:00 PM EST. Key Measurements (inches)
Overall Outer: ...................71.5 L x 35.875 W x 23 H
Overall Interior: ...............61.25 L x 23 W x 19.125 H
Interior Base: ....................44.25 L x 22 W
Built-in Seat: .....................n/a
Soaking Depth: ................15.125
Drain to Side Wall: ..........17.875
Drain to Nearest Wall: ....14.25
Lip Size: ..............................1.75
Deck Space: .......................3
Tile Flange:.........................n/a
Arm Rest: ............................1.75 x 25
by|Nov 13, 2023
Q:Do you need a faucet looks like it has a waterfall built in but not sure how you would turn on water etc on what to buy
by|Oct 20, 2023
1 Answer
Answer This Question
A: Hello,
Thank you for reaching out to us! With regard to the Model # HD4170IFDLX. The unit does not include a waterfall built in Faucet. You will need to purchase the faucet separately. For any other questions or concerns, Please feel free to contact us directly at the number 1-(866) 777-2591, Monday through Friday from 8:30 AM to 6:00 PM EST.
by|Oct 24, 2023
Q:Hi, I?m replacing a whirlpool tub that has the motor and the waste & overflow on the right hand side. I want to utilize the existing access panel. Would that be possible with this tub?
by|Sep 7, 2023
1 Answer
Answer This Question
A: Hello,
Thank you for reaching out to us! With regard to the option of using the existing access panel. It should not be an issue using existing access panels for the model Universal Tub Sapphire. If you have any questions or concerns, please give us a call at 1-(866) 777-2591, Monday through Friday from 8:30 AM to 6:00 PM EST.
by|Sep 15, 2023
Q:Is this the largest walk in tub that you make?
by|Sep 3, 2023
1 Answer
Answer This Question
A: Hi, Colt8095!
Thank you for reaching out to us! With regard to the information requested for the sizing of walk-in tubs. Our largest walk-in tub model is a 3660 size. An example is the model HD3660RWD. If you have any other questions or concerns, please give us a call at 1-(866) 777-2591, Monday through Friday from 8:30 AM to 6:00 PM EST.
by|Sep 5, 2023
Q:Who would install the walk-in tub? Is that priced separately?
by|Aug 30, 2023
1 Answer
Answer This Question
A: Hi, Phyllis,
Thank you for reaching out to us! With regards to installation program, we will be more than happy to assist you with any installation services. Please feel free to contact us directly at 1-(866) 777-2591, Monday through Friday from 8:30 AM to 6:00 PM EST.
by|Aug 30, 2023
Q:Can I change the finish of buttons, tub filler , handheld, to a brushed nickle, even if needed purchased separately.
by|Aug 16, 2023
1 Answer
Answer This Question
A: Hi, Change!
Thank you for reaching out to us. With regards to the Model #HD3260LWD. The Tub will include the Faucet set in Chrome Finish. If you are interested to purchase it in Brushed Nickel. You will need to purchase it separately. If you have any other questions or concerns, please give us a call at 1-(866) 777-2591, Monday through Friday from 8:30 AM to 6:00 PM EST.
by|Aug 17, 2023
Q:do you need to add the inline heater I think it comes with one?
by|Aug 15, 2023
1 Answer
Answer This Question
A: Hi, Vicki!
Thank you for reaching out to us. The unit Model #HD4170IFDL will include a maintenance heater installed. If you have any other questions or concerns, please give us a call at 1-(866) 777-2591, Monday through Friday from 8:30 AM to 6:00 PM EST.