Questions and Answers for Universal Tubs Rhode Diamond Series 5 ft. Right Pump Rectangular Drop-in Whirlpool and Air Bath Tub in White

A:  Hello! The internal plumbing between the jets on the Sapphire 5 ft. Rectangular Drop-in Whirlpool and Air Bathtub is made with flexible PVC hose. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

A:  Hello! You may run chlorine/bleach through the jets of the Beryl 5 ft. Acrylic Corner Drop-in Whirlpool Bathtub by filling up the tub without an occupant, pouring a few cups of bleach and turning on the water jets. The frequency of how often you do this may be set at your discretion, but it is normally not necessary to do it more than once a month. We also recommend to do this prior to going on vacation or if you know you will not be using the tub for a few weeks. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

A:  Hello! The Sapphire 5 ft. Rectangular Drop-in Whirlpool Bathtub can be upgraded to have an electric maintenance heater. To purchase this upgrade or for any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

A:  Hello! The Imperial 6 ft. Acrylic Center Drain Rectangular Drop-in Bathtub, along with our other drop-in or freestanding tubs, does not come with pre-drilled faucet holes. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

A:  Hello! The Malachite 82 in L x 62 in W Acrylic Center Drain Corner Drop-in Bathtub is not intended to be undermounted as it has rounded edges. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Anzzi.

A:  Hello! While the motor on the Zircon 5 ft. Left Drain Rectangular Drop-in Whirlpool Bathtub would not be considered quiet, it is not so loud as to disturb your peace and tranquility while enjoying your bath. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

A:  Hello! The recommended drain kit for the Coral 59 in. Rectangular Drop-in Air Bathtub is the OPTOF-WH-D. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

A:  Hello! The Sapphire 72 in L x 42 in W Rectangular Drop-in Whirlpool Bathtub requires an access panel on the side where the motor is. In this case it is at the end of the tub that is left of the drain. It is not required to have an access panel (unless specified by local code), but it is recommended. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.