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Questions and Answers for Universal Tubs Rhode Diamond Series 5 ft. Right Pump Rectangular Drop-in Whirlpool and Air Bath Tub in White

Internet #204767159

Model #HD4060NDRX

  • Brilliant, easy to maintain, ultra white glossy finish
  • Dual whirlpool jetted tub with Diamond Series luxury features
  • Limited 10 Year Warranty against manufacturer defects

Questions & Answers

379Questions
caret
Q:Does the air feature dry the jets after use to keep mold down?
by|Apr 27, 2024
1 Answer
Answer This Question

A:  Hello! The Jaspers 5 ft. Acrylic Corner Drop-in Whirlpool Air Bathtub has dual jets using separate lines so the air jets will not be able to dry the water jet lines. You may periodically run the water jets with a few cups of chlorine to prevent mold. For assistance with maintenance, or for any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

by|Apr 29, 2024
    caret
    Q:Can I change the drain to the right side?
    by|Apr 23, 2024
    1 Answer
    Answer This Question

    A:  Hello! The Beryl 5 ft. Acrylic Center Drain Corner Drop-in Non-Whirlpool Bathtub is not available in left- or right-side drain, only center drain. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

    by|Apr 24, 2024
      caret
      Q:Will it heat its own water
      by|Apr 22, 2024
      1 Answer
      Answer This Question

      A:  Hello! The HD Series 60 in L x 32 in W Left Drain Quick Fill Walk-In Whirlpool and Air Bathtub comes equipped with a recirculating pump. As such, it may be upgraded to have an electric maintenance heater, but this is not intended to be used to heat up cold water. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

      by|Apr 24, 2024
        caret
        Q:Can I drill holes for a left mount faucet?
        by|Apr 4, 2024
        1 Answer
        Answer This Question

        A:  Hello, You may drill holes on the Tiger's Eye Diamond Series 5.5 ft. Left Drain Rectangular Drop-in Whirlpool and Air Bathtub, as long as the work is done by a licensed plumber/contractor. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

        by|Apr 5, 2024
          caret
          Q:Are there any jets? Thank you!
          by|Mar 22, 2024
          1 Answer
          Answer This Question

          A:  Thank you for contacting us regarding Model # HD3260VNS. The model selected is for a Soaking tub model. If you require a Dual Jetted system, please select the Model# HD3260VNDL. If you have any further questions or concerns, please do not hesitate to call us at 1-844-442-6994. Our customer service team is available Monday through Friday from 8:30 AM to 6:00 PM EST, and they will be happy to assist you.

          by|Mar 22, 2024
            caret
            Q:Are there any required items needed for this bathtub as additional purchases? Does it come with the faucet hardware and if not are there some specs for which ones to buy? Can a handheld showerhead w/hose be installed with/or in place of regular faucet…?
            by|Mar 19, 2024
            1 Answer
            Answer This Question

            A:  Thank you for contacting us regarding Model # HD3260EDLX. The model will not include the Drain and Faucet set. If you have any further questions or concerns, please do not hesitate to call us at 1-844-442-6994. Our customer service team is available Monday through Friday from 8:30 AM to 6:00 PM EST, and they will be happy to assist you.

            by|Mar 21, 2024
              caret
              Q:what is the weight limit for a person using a full tub?
              by|Mar 13, 2024
              1 Answer
              Answer This Question

              A:  Hello! The Coral 6 ft. Acrylic Center Drain Rectangular Drop-in Non-Whirlpool Bathtub does not have a weight limit as long as the person is able to comfortably fit inside the tub. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

              by|Mar 14, 2024
                caret
                Q:what kind of drains can be used with this tub
                by|Feb 21, 2024
                1 Answer
                Answer This Question

                A:  Hello! The recommended drain kit for the Universal Tubs Topaz 60 in. Oval Drop-in Whirlpool Bath Tub is the OPTOF-WH-D. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

                by|Mar 7, 2024
                  caret
                  Q:where exactly is the drain? It's not clear from any of the picture and the plumber needs the exact position. thank you
                  by|Feb 19, 2024
                  1 Answer
                  Answer This Question

                  A:  Thank you for contacting us regarding Model # HD4170IFDLX. We are happy to assist you with any questions or concerns you may have. The model has a Center drain with a left-side pump location. If you have any further queries, please feel free to contact us directly at 1-844-442 between 8:30 AM and 6:00 PM Eastern time. We are always here to help you. Thank you for choosing our product and we wish you a great day!

                  by|Mar 8, 2024
                    caret
                    Q:How far from wall is drain?
                    by|Feb 13, 2024
                    1 Answer
                    Answer This Question

                    A:  Hello! For the Universal Tubs Sapphire 72 in L x 36 in W Rectangular Drop-in Whirlpool Bathtub, the center drain is 9_5/16" (inches) from the wall. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 1-844-442-6994. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

                    by|Mar 8, 2024

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