Questions and Answers for VIGO Brielle 71 in. H x 6 in. W 6-Jet Shower Panel System with Fixed Rainhead and Hand Shower Wand in Stainless Steel

A:  Hi Heather, Thank you for your inquiry. Our VG08005 shower panel has dimensions of 6 3/8" W x 70 1/2" L, so it should fit within a 32" x 32" shower stall. However, it's essential to ensure that there is sufficient space and proper compatibility during installation. If you have any further questions or if there's anything else we can assist you with, please feel free to contact us by calling 1-866-591-7792, option 2, or sending an email to sf@vigoindustries.com. Our support team is available Monday to Friday, from 8 am to 5:30 pm EST. Regards, VIGO Product Support

A:  H Bill, Thank you for your inquiry. The anti-scald guard in our products is designed to maintain a safe water temperature to prevent scalding. However, if you desire slightly hotter water, you can press the button while turning the handle counterclockwise. If you have any concerns or specific needs regarding water temperature, please feel free to share them, and we'll do our best to assist you. Contact us by calling 1-866-591-7792, option 2, or send an email to sf@vigoindustries.com. Our support team is available Monday to Friday, from 8 am to 5:30 pm EST. Regards, VIGO Product Support

A:  Dear Valued Customer, We are sorry that you are having these issues with the shower panel and would like to help. In order for us to better assist, please send call 1-866-591-7792 option 2 or send an email to sf@vigoindustries.com with the complete model number, your full name, phone number, physical shipping address and a short description of the problem. Warm Regards, VIGO Product Support

A:  Hi Jeff, For assistance with this issue, please call 1-866-591-7792 option 2 or send an email to sf@vigoindustries.com. We can help but we will need more information. Warm Regards, Vigo Product Support

A:  Good afternoon, Kelly, Thank you for your inquiry. There is only one version of hose for this unit. If the install is on the lower side, then the hose could touch the floor. If you could send a picture to sf@vigoindustries.com so we can better understand the situation. Best regards,

A:  Thank you for your inquiry Chris. For all VIGO parts requests, please contact VIGO Product Support at 866-591-7792, option 2. Our reps would be happy to assist you.

A:  Thank you fo your inquiry Jake. The VIGO Brielle VG08005 shower panel will have a flow rate of 2.5gpm. The panel has only one flow restrictor, that is just above the temperature control valve. We would not suggest removing the restrictor as this would allow the water pressure to increase to the panel and could affect the thermostatic cartridge, thus not being able to regulate water temperature correctly.

A:  Thank you for your inquiry A. The VIGO Brielle shower panel VG08005 is a multi-function shower panel. Yes, you can use more than one function at the same time.