Questions and Answers for VIGO Monteray 36 in. L x 48 in. W x 79 in. H Frameless Pivot Shower Enclosure Kit in Brushed Nickel with 3/8 in. Clear Glass

A:  Hi Susan, Thank you for your inquiry regarding the installation of our VIGO Monteray Frameless Shower Enclosure. We appreciate your interest in our product. We're pleased to confirm that the Monteray model features reversible left or right side opening installation. This flexibility allows you to install the door opening to the right, next to the adjacent wall, according to your preference. For detailed specifications and installation guidelines, please refer to the product page here: https://images.thdstatic.com/catalog/pdfImages/91/9186f09d-1f92-4e3e-962b-5f441e0d7c61.pdf If you have any further questions or need assistance with your shower door, please feel free to contact our customer support team at 1-866-591-7792, option 2, or via email at sf@vigoindustries.com. Thank you once again for considering our product. We look forward to assisting you with your installation needs. Regards, VIGO Product Support

A:  Hi Megan, Thank you for reaching out. Currently, we do not provide alternative handle style options for our shower doors and enclosures. However, we highly value your input as we continuously work towards enhancing our products. Your feedback is greatly appreciated! Should you have any further questions or need additional assistance, please don't hesitate to reach out. You can contact our dedicated support team by phone at 1-866-591-7792, option 2, or via email at sf@vigoindustries.com. Our team is available Monday to Friday, from 8 am to 5:30 pm EST. We're here to assist you every step of the way! Regards, VIGO Product Support

A:  Dear Valued Customer, Thank you for reaching out. The door of our Monteray, VG6011CHCL40 shower enclosure, only opens outwards. This ensures the safety of anyone in the shower. If you have any additional questions or require further assistance, please feel free to contact us. You can reach our dedicated support team by calling 1-866-591-7792, option 2, or via email at sf@vigoindustries.com. Our team is available Monday to Friday, from 8 am to 5:30 pm EST. We're here to help! Regards, VIGO Product Support

A:  Hi Shannon, Thank you for reaching out to us with your inquiry. While we strive to provide accurate information, we recommend that you obtain further details directly from the manufacturer of the Anzzi Titan Series 36x36 double threshold base. More information is needed, such as the threshold depth and whether the base can support the weight of the shower enclosure. Once you have this information, please email us your inquiry at daphneg@vigoindustries.com. We will then be in a better position to assess the compatibility of our shower enclosure with the base. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Regards, VIGO Product Support

A:  Hi Kaushik, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the missing screw for your door. To address this issue promptly, could you please send us an email with the following details: Brief Description: Provide a brief description of the missing screw issue/part number (please refer to the parts list on the specification sheet) Contact Information: Include your full name and a contact number. Shipping Address: Provide the complete shipping address where we can send the replacement screw. You can send the email to daphneg@vigoindustries.com. Once we have this information, we'll promptly process sending you the replacement screw. Thank you for your understanding, and we appreciate your patience. Regards, VIGO Product Support

A:  Hi Ramon, Thank you for reaching out. Unfortunately, our VIGO Monteray shower enclosure with frosted glass has been discontinued and is no longer available. If you have any further questions or need additional assistance, please feel free to reach out to our support team at 1-866-591-7792, option 2, or via email at sf@vigoindustries.com. Our team is available Monday to Friday, from 8 am to 5:30 pm EST. Regards, VIGO Product Support

A:  Hi Bill, Yes, installation of the base will require mortar. Please see the link below to the shower base guidelines. https://www.vigoindustries.com/media/pdf/shower%20base%20guidelines.pdf Regards, VIGO Product Support

A:  Hi Indianapolis, When the shower enclosure and base are fully installed, the top of the support assembly is 79 1/4" high. The structural arm should be level so this height should be used as a guide to where the studs should be. Please let us know if you have any other questions or concerns by calling 1-866-591-7792 option 2 or send an email to sf@vigoindustries.com. We are open from Monday-Friday, 8am - 5:30pm EST. Regards, VIGO Product Support