Q:I'm installing blocking behind the walls, but I can find the measurement for the support arm mounts.
by|May 26, 2023
1 Answer
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A: Hi Indianapolis,
When the shower enclosure and base are fully installed, the top of the support assembly is 79 1/4" high. The structural arm should be level so this height should be used as a guide to where the studs should be. Please let us know if you have any other questions or concerns by calling 1-866-591-7792 option 2 or send an email to sf@vigoindustries.com. We are open from Monday-Friday, 8am - 5:30pm EST.
Regards,
VIGO Product Support
by|May 26, 2023
Q:Does the come with the drain assembly? If not, is there a certain size I need to buy?
by|May 25, 2023
1 Answer
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A: Hi Indianapolis,
We're sorry but the shower enclosure and base set does not include the shower drain. However, you should be able to find a compatible drain that will fit the shower base drain hole diameter of 3 1/2". Please let us know if you have any other questions or concerns by calling 1-866-591-7792 option 2 or send an email to sf@vigoindustries.com. We are open from Monday-Friday, 8am - 5:30pm EST.
Regards,
VIGO Product Support
by|May 25, 2023
Q:Hello I?m very interested in getting one of these units. Question is my drain is basically to center of it about 5 inches off the right back wall. Do you have any that will work with that drain or do you custom make a base to fit my drain. I?m in Florida
by|May 17, 2023
1 Answer
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A: Hi Scot,
The drain hole of the shower base is located 12" x 12" from the right corner. Please see the link below to the shower base guidelines and specifications where you will see the dimensions on page 8, MODEL VG06019XXX3240*
https://www.vigoindustries.com/media/pdf/shower%20bases-guidelines.pdf
We do not make custom shower bases, but the enclosure can be purchased without the shower base since it can be installed directly on a finished floor. Please see the link below for just the shower enclosure which is available for purchase through Home Depot.
https://www.vigoindustries.com/monteray-frameless-375-in-shower-enclosure-vg6011-2449
Regards,
VIGO Product Support
by|May 17, 2023
Q:Is there a base that is 16? of each wall?
by|Apr 6, 2023
1 Answer
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A: Hi Patb,
We are very sorry but we are not sure what you are asking about and ask that you reach out to us directly so we can better understand and answer your question. Please call 1-866-591-7792 option 2 or send an email to sf@vigoindustries.com. We are open from Monday-Friday, 8am - 5:30pm EST.
Regards,
Vigo Product Support
by|Apr 7, 2023
Q:Hello,
Does this product includes the base pan?
by|Jan 5, 2023
1 Answer
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A: Dear Customer,
The model number for our Monteray frameless shower enclosure with left side drain base is VG6011BNCL40WL. If you need the right side drain base, the model number for the enclosure and base is VG6011BNCL40WR. Please let us know if you have any other questions or concerns by calling 1-866-591-7792 option 2 or send an email to sf@vigoindustries.com.
Regards,
Vigo Product Support
by|Feb 11, 2023
1 found this answer helpful
Q:I would like to know the overall dimension of the glass surround. I have the 32x32 base but have some tile that is on my wall sitting on the edge of the base and want to know if the glass will fit on this shower base
by|Dec 10, 2022
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A: Hi Carm,
The overall glass dimensions of the shower enclosure without the base is 30 1/4" L x 30 1/4" W x 73 3/8" H. Please see page 3 in the instructions. Link below.
https://www.vigoindustries.com/media/pdf/VG06011.pdf
The overall glass dimensions of the shower enclosure with the base is 32 3/8" L x 32 3/8" W x 79 1/4" H. Please see page 8 in the shower base guidelines, MODEL VG06019XXX3232. Link below.
https://www.vigoindustries.com/media/pdf/shower%20base%20guidelines.pdf
Please let us know if you have any other questions or concerns by calling 1-866-591-7792 option 2 or send an email to sf@vigoindustries.com.
Regards,
Vigo Product Support
by|Aug 26, 2023
1 found this answer helpful
Q:Hi - I am interested in the VIGO Monteray 34.25 in. shower enclosure. Do you have an installer in my area? Berkeley, California.
by|Dec 8, 2022
1 Answer
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A: Hi Margaritha,
Thank you for thinking about our Monteray shower enclosure for your shower application. However we do not have a list of installers and do not make recommendations. We recommend reaching out to a Home Depot near you to see if they have their own licensed professional installers.
Warm Regards,
Vigo Product Support
by|Dec 10, 2022
Q:hi I need the size 38 in by 42 ( here suppose to be the doors)
can you please send a link to that product
by|Dec 3, 2022
1 Answer
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A: Hi Halyna,
We're sorry but we do not have a shower enclosure with dimensions 38" x 42". The closest measurement we have for almost all of our rectangular shower enclosures is 46" x 34". If you have any other questions or concerns, please call 1-866-591-7792 option 2 or send an email to sf@vigoindustries.com.
Regards,
Vigo Product Support
by|Dec 6, 2022
Q:Is this the complete shower enclosure or just the door and base
by|Nov 18, 2022
1 Answer
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A: Hi Carm!
What you've selected on The Home Depot website is the shower enclosure with the base. This will include the 3 glass panels of the shower enclosure and all of the hardware for it plus the base. Please note that a shower drain is not included. If you have any other questions, please don't hesitate to call 1-866-591-7792 option 2.
Warm Regards,
Vigo Product Support
by|Nov 18, 2022
Q:Do we need to use the provided shower basin or can we attach the shower enclosure onto our shower tiles?
by|Aug 21, 2022
2 Answers
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A: As long as the dimensions are correct it doesn't seem like you'd have to use the provided shower pan. There's nothing "proprietary" on the pan that the doors require.
by|Aug 27, 2022
A: Hi Era8! Thank you for reaching out to us. The Monteray shower enclosure can be installed on the shower base or directly on the floor or tiles. For any other questions or concerns, please reach out to us via phone 1-866-591-7792 option 2 or email sf@vigoindustries.com. - Jess, Vigo Product Support