Q:Our base doesn't sit flat. Part of the base near the drain is too low & prevents the edges from sitting flat. We've ordered a replacement, but I want to make sure- Shouldn't it sit flat on the floor aside from the drain through the floor?
by|Jul 16, 2022
0 Answer
Answer This Question
Q:The installation manual provided here does not describe how to install the base. Is there guidance for this step? I'm having a plumber do it, but was hoping for an overview. The bottom rails to hold the glass must be attached beforehand, correct?
by|Jul 16, 2022
1 Answer
Answer This Question
A: Thank you for your inquiry torchblues. The shower base would need to be installed first for the installation of the VIGO shower enclosure model VG6062BNCL38WS. Once this is complete, then the bottom rail set can be installed.
Please copy and paste the link below for the installation instructions for the shower base.
https://www.vigoindustries.com/media/pdf/shower%20bases-guidelines.pdf
by|Jul 19, 2022
Q:Can someone tell me how this unit arrives- is it one box or two? I assume the box is roughly 7' by 4'?
by|Feb 16, 2022
1 Answer
Answer This Question
A: Thank you for your inquiry torchblues. The VIGO Piedmont shower enclosure is packaged in one box. Inside the outer box would be the glass and smaller box with all required parts for proper installation.
by|Feb 17, 2022
Q:Where is the drain located on the low profile base? Is it in the center or the corner? I need one in the center.
by|Mar 4, 2021
2 Answers
Answer This Question
A: Thank you for your inquiry. The location of the drain is 12" x 12" from rear corner of the shower for the neo-angle shower bases.
by|Mar 4, 2021
A: In corner for my neo angle corner shower.
by|Jun 25, 2021
Q:what material is the shower base made from?
by|Dec 23, 2019
1 Answer
Answer This Question
A: Our shower bases are Acrylic & fiberglass construction with wooden reinforcement
by|Dec 30, 2019
Q:Do the walls come with this?
by|Oct 14, 2018
1 Answer
Answer This Question
A: Hi Ad, thank you for your interest in VIGO! No, this particular model includes the Glass, Base and Hardware. VIGO does not sell units with walls.
by|Nov 24, 2018
1 found this answer helpful
Q:does the shower base have an optional colors
by|Aug 17, 2018
1 Answer
Answer This Question
A: No, I'm sorry our bases only come in white.
by|May 5, 2023
Q:Are the two glass side panels included in this kit?
by|Aug 11, 2018
2 Answers
Answer This Question
A: No, this kit is justvthe door.
by|May 5, 2023
A: Yes, you will receive the 2 side glass panels, glass door and hardware. For a complete listing of the components in this item please visit: https://www.vigoindustries.com/media/pdf/VG06062.pdf