Q:Does it keep ticks from coming through? We have many ticks, some small; want to keep them from falling on us
by|Jun 3, 2022
1 Answer
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A: Hello,
The Shade Sail Model #25684 has not been tested to keep ticks away, but it was designed to provide shade and privacy to an outdoor area. If you have any other questions or wish to discuss this in more detail, please feel free to contact us at 1-800-932-9344.
Thank you
by|Jun 3, 2022
Q:I need to handle this without making holes on co op deck roof overhang soffet on vinyl without making holes . For a 10x12 sun breaker shade
by|Apr 11, 2022
1 Answer
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A: Hello,
Our Vigoro shade sails needs to be installed on a sturdy connection point such as a house, building, tree, or post. Also, it needs to be apart from each post or connection point of the same dimension of the shade sail.
Thank you
by|Jun 23, 2022
3 found this answer helpful
Q:How long does it last?
by|Mar 12, 2022
2 Answers
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A: I have had mine about a year still looks brand new and serves its purpose
by|Aug 16, 2023
2 found this answer helpful
A: Hello,
The breathable accessory prevents heat from being trapped underneath to add comfort. It stands up to mold, mildew, stains, tears, cracks and fading so you can enjoy it season after season.
Thank you
by|Aug 16, 2023
3 found this answer helpful
Q:Does this item block strong wind gusts?
by|Jan 14, 2022
2 Answers
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A: Hi Joseph,
To some degree, yes.
Hope this helps!
by|Oct 2, 2023
A: Hello!
Yes it block strong wind gusts.
by|Jan 14, 2022
Q:Can rain seep through? If so what would you recommend to prevent rain from seeping through?
by|Nov 26, 2021
1 Answer
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A: Hello Cyndee,
The Shade sail is a knitted polyethylene which allows rain to pass through so water will not collect or pool. If you have any other questions, please feel free to contact us at 1-800-932-9344.
Thank you
by|May 4, 2022
1 found this answer helpful
Q:I need something to cover over an open sun roof on patio roof would this work??
by|Oct 7, 2021
1 Answer
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A: Hello Vicki,
The product will produce shade, but is not meant to shelter people from the rain. If you have any other questions or would like to discuss this in more detail, please feel free to contact us at 1-800-932-9344.
Thank you
by|Oct 8, 2021
Q:Is there a way to repair a small hole made when fabric was taunt?
by|Sep 10, 2021
1 Answer
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A: Hello,
Unfortunately, there are no repair kits available. We recommend replacing the Shade Sail.
Thank you
by|Sep 10, 2021
Q:I'm looking for non-waterproof material. Can water get through this fabric?
by|Sep 7, 2021
4 Answers
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A: Yes water can get through this fabric but it’s OK
by|Jun 2, 2022
A: yes it is porous
by|Jul 12, 2022
A: Hello Judy,
The Shade sail knitted polyethylene which allows rain to pass through so water will not collect or pool. If you have any other questions, please feel free to contact us at 1-800-932-9344.
Thank you
by|Sep 8, 2021
A: Yes, water can pass through.
by|Jul 13, 2022
Q:Can I order custom size 16 x 16 with eyelets in corners?
by|Aug 18, 2021
1 Answer
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A: Hello Frank,
Unfortunately, the Vigoro Shade Sail does not come in the size 16x16’ft. However, the ShelterLogic brand comes in a 16X16’ft: https://www.shelterlogic.com/shop/catalogsearch/result/?q=shade+sail
If you have any other questions or would like to discuss this in more detail, please feel free to contact us at 1-800-932-9344.
Thank you
by|Aug 19, 2021
Q:Do you have Sun Sail installers?
by|Aug 8, 2021
2 Answers
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A: Doesn't really shade, just dilutes sunlight. If it lasts a year I'll be astonished. Way too expensive for the shoddy material used and the fact it's basically plastic junk.
by|Aug 27, 2021
A: Dear Valued Home Depot Customer,
To better answer your question, please contact the HD.com customer service department at 800-430-3376 you may call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question.
Thank you