The picture shows a flat tread, but they are grooved on the top for traction purposes I imagine. ...
The picture shows a flat tread, but they are grooved on the top for traction purposes I imagine. This is misleading and not what I expected.
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Response from THD-CSMay 22, 2019
Dear Valued Home Depot Customer,We have reached out to the manufacturer and their reply is, We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
We’ll email the customer today to see if we can resolve this issue offline.
Verified Purchase
Apr 10, 2019
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Feb 6, 2019
4 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Aug 14, 2018
Excellent quality. I would order again. Delivery was fast and...
Excellent quality. I would order again. Delivery was fast and entire process was smooth.
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Verified Purchase
Jun 26, 2018
Many cracks and knots ...I had to return about 15% of them Overall not a bad product but be aware...
Many cracks and knots ...I had to return about 15% of them Overall not a bad product but be aware that you need to order about 15-20% more just because some are bad ......Big holes due to knots all around Big knots all around
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Response from THD Customer ServiceJul 4, 2018
Dear Valued Homedepot Customer,
We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
DIY
Verified Purchase
Recommended
1 found this review helpful
Jun 25, 2018
Well made, heavy duty steps. Easy to install and looks...
Well made, heavy duty steps. Easy to install and looks very strong.
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Verified Purchase
Dec 30, 2015
Not as described
These are described as 12" deep but they are 10.75" deep.