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Expansion, contraction, twisting, warping, cracking, cupping, splitting, bowing; These are all -natural characteristics of kiln-dried wood when the internal moisture content % has changed. Our product originates in a northern climate. Though it is still kiln- dried, wood is similar to a sponge and it will either take on additional moisture or dry out in warm dry air climates.
If the product has been stored inside a warm dry climate like a store, for an extended period the characteristics outlined above will occur. It is in this regard wood is no different than any perishable item found in a supermarket.
We are working with the Team at Home Depot to assist in the important daily inventory management and merchandising of our products to improve the quality of the product you purchase.