Used these 2x4s for a solid custom wood fence. A few came warped but I know I can return them wit...
Used these 2x4s for a solid custom wood fence. A few came warped but I know I can return them without issue. Overall great product and delivery was an ease!
Utter garbage. Ordered 32 pieces. When I received delivery, the stack looked good. When I unpiled...
Utter garbage. Ordered 32 pieces. When I received delivery, the stack looked good. When I unpiled the stack, concealed inside were 2 x 4's suitable for nothing but the trash.
Not only was the quality bad, but the delivery was deceptive.
I had HD pick 14 2”X4”X8’ TREATED lumber and when they arrived, 9 were so bad that they were unus...
I had HD pick 14 2”X4”X8’ TREATED lumber and when they arrived, 9 were so bad that they were unusable. Their quality control completely failed and I had much difficulty returning them. I will next purchase materials for future projects from anyone else but HD.
worst looking wood and it was pulled by your employees.
Wood that should not have been sold unless the customer pulled it themselves was put in my order. Bad ends on almost each piece or wood and knots all over. Im waiting for someone to call about it. I would love to have someone come over and look at the wood and tell me that they would pick this wood out for a customers order. It looks like they just pulled the 25 or so pieces without looking at it for warps and knots and bad ends. These should have been sent back to the distributer. Or sold at a huge discount instead if being oulled for a pick up order.
Dear Valued Customer, Thank you for the positive rating! UFP Retail appreciates you taking the time to evaluate our products. If there is anything else we can help you with, please reach out to our customer service dept. at ufpretailcs@ufpi.com – Your UFP Team
I used the lumber to replace rotten wood on my son’s sun room. I selected pressure treated lumber because I don’t want to have to worry about it rotting again in the future. The lumber was straight and good quality.
Dear Valued Customer, Thank you so much for taking the time to leave an excellent review! UFP Retail really appreciates your business and are very glad to hear that you are satisfied with our product. If there is anything else we can help you with, please reach out to our customer service dept. at ufpretailcs@ufpi.com – Your UFP Team
Verified Purchase
Aug 12, 2026
This customer chose to rate the product and not provide text.
Dear Valued Customer, Thank you for sharing your experience with us. We apologize for any inconvenience you may have experienced with the quality of lumber your local store has in stock. If there is anything else we can help you with, please reach out to UFP Retail Solutions at UFPRetailCS@UFPI.com, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Aug 12, 2026
This customer chose to rate the product and not provide text.
Dear Valued Customer, We are sorry to hear this product did not meet your expectations. Treated wood is typically still wet when it's delivered to our retailers. As lumber dries, it may split, cup and warp, which are natural occurrences of wood. If there is anything else we can help you with, please reach out to UFP Retail Solutions at UFPRetailCS@UFPI.com, and one of our customer service representatives will be happy to assist you.
Verified Purchase
Aug 5, 2026
This customer chose to rate the product and not provide text.
Dear Valued Customer, We appreciate you taking the time to let us know about your experience! If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Aug 4, 2026
This customer chose to rate the product and not provide text.
Dear Valued Customer, Thank you so much for your excellent review! UFP Retail values your business and feedback. We are so happy that you like our product. If there is anything else we can help you with, please reach out to our customer service dept. at ufpretailcs@ufpi.com – Your UFP Team