Dear Valued Customer, Thank you for letting UFP Retail Solutions know about your frustrating experience with the lumber that your local store representative picked out for your order. If there is anything else that we can do for you, please contact us at UFPRetailCS@UFPI.com, and one of our customer service representatives will be happy to assist you.
Dear Valued Customer, UFP Retail appreciates your taking time and tell us about your experience. We value your business and feedback as we strive to provide top quality products. If there is anything else we can help you with please reach out to our customer service dept. at ufpretailcs@ufpi.com – Your UFP Team
Dear Valued Customer, Thank you for the positive rating! UFP Retail appreciates you taking the time to evaluate our products. If there is anything else we can help you with please reach out to our customer service dept. at ufpretailcs@ufpi.com – Your UFP Team
Dear Valued Customer, thank you for the positive rating! UFP Retail appreciates you taking the time to evaluate our products. If there is anything else we can help you with please reach out to our customer service dept. at ufpretailcs@ufpi.com – Your UFP Team
Most boards were good but there were some bad ones. I was able to cut out the bad sections and use what was left. This is wood so some bad are to be expected. I would get them again.
Dear Tom, thank you for the positive rating! UFP Retail appreciates you taking the time to evaluate our products. If there is anything else we can help you with please reach out to our customer service dept. at ufpretailcs@ufpi.com – Your UFP Team
Verified Purchase
Jul 9, 2026
This customer chose to rate the product and not provide text.
Dear Valued Customer, Thank you for the positive rating! UFP Retail appreciates you taking the time to evaluate our products. If there is anything else we can help you with please reach out to our customer service dept. at ufpretailcs@ufpi.com – Your UFP Team
Dear Valued Customer, We appreciate you taking the time to let us know about your experience! We’re so happy you like our product! If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Verified Purchase
Jul 8, 2026
This customer chose to rate the product and not provide text.
You are ripping off consumers. These boards are clearly stamped by the mill as being graded for “Studs”. You are describing and selling them to consumers as being #2.
Studs boards do not have the horizontal strength as #2 boards and will not last as long as they should.
You should get this fixed before you find yourself being sued for bait and switch.
Pressure-treated lumber was fairly priced, and the service was always friendly and reliable. I've consistently had a good experience and would recommend them for quality materials and excellent customer service.
Dear Valued Customer, Thank you for your wonderful review! If there’s anything else that we can help you with, please e-mail our customer service department at UFPRetailCS@UFPI.com, and one of our representatives will be happy to assist you.
Dear Valued Customer, Thank you for sharing your experience with us. We apologize for any inconvenience you may have experienced. If there is anything else we can help you with please reach out to our customer service dept. at ufpretailcs@ufpi.com – Your UFP Team
Verified Purchase
Jul 1, 2026
This customer chose to rate the product and not provide text.
Dear Valued Customer, Thank you for the positive rating! UFP Retail appreciates you taking the time to evaluate our products. If there is anything else we can help you with please reach out to our customer service dept. at ufpretailcs@ufpi.com – Your UFP Team
Verified Purchase
Jul 1, 2026
This customer chose to rate the product and not provide text.