Response from Home Decorators Collection Customer CareAug 17, 2023
We sincerely appreciate you sharing this with us. While you were able to return this to your local Home Depot store, we want to learn more about what you experienced. We ask that you please reach out to our Customer Care Team to discuss your order at (888) 774-8062.
Verified Purchase
Aug 16, 2023
The marble did not match the vanity top.
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Response from Home Decorators Collection Customer CareAug 17, 2023
Thank you so much for sending this information over to us, Kate. We are terribly sorry you experienced this, and we want to review your options. We ask that you please reach out to our Customer Care Team at (888) 774-8062 to learn more about your experience. We hope to discuss this further, and we wish you nothing but the best.
Verified Purchase
Aug 2, 2023
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Verified Purchase
Aug 2, 2023
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Verified Purchase
Jul 30, 2023
Piece is bowed
I read the reviews that said their backsplash was bowed but since this is the custom piece I needed I bought it anyway and hoped for the best. I did not get the best. The marble strip is bowed and leaves a gap too big to be discreetly compensated with caulk. I'm in the middle of this project and don't even know how to proceed now.
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Response from Home Decorators Collection Customer CareAug 1, 2023
We are sorry you received your backsplash in this condition, Ellie. Please connect with our Customer Care Team to discuss your options. We are available at (888) 774-8062. We hope to hear from you soon, and please take care.
Jul 26, 2023
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Verified Purchase
Jul 26, 2023
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Verified Purchase
Jul 26, 2023
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Verified Purchase
Jul 20, 2023
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Verified Purchase
Jul 19, 2023
Fit perfectly Delivery time excellent
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Response from Home Decorators Collection Customer CareJul 20, 2023
This is wonderful to hear. Please know if you have any Limited Lifetime warranty issues, our Customer Care Team is here for you at (888) 774-8062. We hope you continue to enjoy your new space, and we hope you have a good day.
Verified Purchase
Jul 6, 2023
It took 2 weeks for shipping. At least no damage. Color looks fine. But it wasn't completely flat in the middle. It created a little gap between the wall. So I have to to return it. :(
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Response from Home Decorators Collection Customer CareJul 12, 2023
We are so sorry to hear about this, and we want to learn more about what you see. Please reach out to our Customer Care Team at (888) 774-8062 to review your purchase. Thank you for choosing Home Decorators Collection, and we look forward to hearing from you.
Verified Purchase
Jul 1, 2023
I was relieved to receive the back splash earlier than the delivery date first assigned. It did not hold up the completion of my bathroom remodel. Thank you.
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Response from Home Decorators Collection Customer CareJul 5, 2023
Wonderful, Connie! Thank you so much for reaching out to us about this, we are glad this Home Decorators Collection backsplash was just what you needed for your project!
Verified Purchase
Jun 29, 2023
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Verified Purchase
Jun 22, 2023
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Verified Purchase
Jun 21, 2023
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Verified Purchase
Jun 13, 2023
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Verified Purchase
Jun 7, 2023
Nice backsplash, good fit
Nice piece for the price
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Response from Home Decorators Collection Customer CareJun 9, 2023
Thank you for sharing your review with us! Please continue to enjoy your new backsplash, and we hope you have a good day.
Verified Purchase
Recommended
Jun 7, 2023
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Verified Purchase
Jun 1, 2023
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Verified Purchase
May 29, 2023
A completely different color than the sink it was supposed...
A completely different color than the sink it was supposed to pair with. Not even sure I received the correct one I ordered, for all the bar code numbers are different, and it doesn’t state cultured marble.
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Response from Home Decorators Collection Customer CareJun 9, 2023
We sincerely apologize for the finish issue you experienced with your backsplash. We ask that you please connect with our Customer Care Team to discuss your options. You can reach us at (888) 774-8062 or homeproducts_cc@woodmark.com. We look forward to working with you soon.
Verified Purchase
May 24, 2023
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Verified Purchase
May 24, 2023
No very tall but will seal the counter top....
No very tall but will seal the counter top.
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Response from Home Decorators Collection Customer CareMay 24, 2023
Thank you for sharing this feedback with us, Michael. We hope you got what you needed to complete your space! We appreciate you for making Home Decorators Collection your project choice, and please have a great day.
Verified Purchase
May 18, 2023
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Verified Purchase
May 17, 2023
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Verified Purchase
May 10, 2023
Product was close to a good match in color. It...
Product was close to a good match in color. It is well made.
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Response from Home Decorators Collection Customer CareMay 18, 2023
Wonderful! We are thrilled you enjoy your beautiful new Home Decorators Collection backsplash, Chris! We appreciate your feedback, and we hope you have a great rest of your day.