Customer Reviews for 36 in. x 2 in. Pressure-Treated Southern Yellow Pine Wood Square End Baluster
- Lightweight-easy to install and assemble
- Lifetime limited residential warranty
- Perfect use for deck balusters and other outdoor projects
Customer Reviews
Aug 30, 2023
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Aug 28, 2023
I have had success finding what I need at Home Depot and the products are first rate.
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Response from UFPI RepresentativeAug 29, 2023
Dear Art, ProWood appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else we can help you with, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Aug 27, 2023
worked for what i needed them for
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Response from UFPI RepresentativeAug 29, 2023
Dear eddie, thank you so much for taking the time to leave a positive review. ProWood really appreciates your business. If there is anything else we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Aug 25, 2023
Buy far more than you'll need. I needed 45 for a project. Bought 80. Returned 50. Ones cut correctly are good to use, but check each one with a long level for straightness.
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Response from UFPI RepresentativeSep 19, 2023
Dear PorchRetailer, ), thank you for letting ProWood know about your frustrating experience with the selection of lumber that your local store has in stock. We do value you as a customer and can assure you that our lumber is normally of excellent quality. We will look further into this matter. If there is anything that we can do, or if you would like to discuss this further, please e-mail our customer service department at CustomerService@ProWoodLumber.com, referencing this review, and one of our representatives will be happy to assist you.
Aug 25, 2023
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Aug 23, 2023
Bought in bundles. A few were unusable due to knots. Most were straight.
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Response from UFPI RepresentativeAug 24, 2023
Dear Jason, thank you so much for taking the time to leave a positive review. ProWood really appreciates your business. If there is anything else we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Aug 23, 2023
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Aug 2, 2023
What I needed to patch my bad balusters on deck.
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Response from UFPI RepresentativeAug 2, 2023
Dear HomeDepotCustomer, thank you so much for taking the time to leave an excellent review! ProWood really appreciates your business. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Aug 2, 2023
8 sections total. Cut 16 end pieces down to 1” using culls or would have returned at least a bundle.
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Response from UFPI RepresentativeAug 4, 2023
Dear JEFF, ProWood appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Aug 2, 2023
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Aug 2, 2023
Very poor quality full of nots
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Response from UFPI RepresentativeAug 8, 2023
Dear HomeDepotCustomer, ProWood is sorry to hear this product did not meet your expectations and would like the chance to discuss the issue with you further. Please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Jul 29, 2023
Curved and unsuitable for projects
Close to half of the pieces I received were bowed or fully curved, such that there are unusable for any project requiring consistency. Very disappointed.
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Response from UFPI RepresentativeAug 4, 2023
Dear DGMD, thank you for letting us know about your frustrating experience. While we’re always working to make our products and processes better, we couldn’t do it without honest feedback from customers like you. If you would like the opportunity to discuss the issue further, please reach out to us at CustomerService@ProWoodLumber.com, referencing this review, and one of our customer service representatives will be happy to assist you.
Jul 26, 2023
Some of your treated wood is not pine and is a very low grade of wood
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Response from UFPI RepresentativeAug 4, 2023
Dear HomeDepotCustomer, thank you for sharing your experience with us. If there’s anything we can do to help you with this product, please e-mail our customer service department at CustomerService@ProWoodLumber.com, referencing this review, and one of our representatives will be happy to assist you.
Jul 26, 2023
Some boards were warped. Some split really easy even after drilling pilot holes
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Response from UFPI RepresentativeAug 4, 2023
Dear GARY, ProWood appreciates your business and values your feedback. While we’re always working to make our products and processes better, we couldn’t do it without honest feedback from people like you.
Jul 26, 2023
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Jul 21, 2023
Needed something to put in my yard in front of gate to keep rock chips from washing away. This worked out perfect. Just dug down enough in the dirt so you wouldn't trip coming in.
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Response from UFPI RepresentativeJul 21, 2023
Carolyn B, Thank you for the positive review of this product; it is greatly appreciated. If you there is anything we can do for you, please email our customer service team at ufpretailcs@ufpi.com.
Jul 19, 2023
It was easy to find looks good on my porch
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Response from UFPI RepresentativeJul 21, 2023
Lola, Thank you for taking the time to leave a positive review on this product. If there is anything else we can help you with, please contact us at customerservice@prowoodlumber.com
Jul 19, 2023
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Jul 19, 2023
They have other uses than just balusters
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Response from UFPI RepresentativeJul 21, 2023
HomeDepotCustomer, thank you for the positive review. We are happy to hear that this worked for alternate projects than just deck balusters. If there is anything else we can assist you with or if you would like, feel free to share pictures with our team at customerservice@prowoodlumber.com.
Jul 19, 2023
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Jul 19, 2023
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Jul 19, 2023
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Jul 19, 2023
Was exactly what I needed. Size and price were good
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Response from UFPI RepresentativeJul 21, 2023
Dear HomeDepotCustomer, ProWood appreciates you taking the time to let us know about your experience and values your feedback! If there’s anything else that we can help you with, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Jul 12, 2023
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Jul 12, 2023
Purchased 1 pc. ProWood 36" x 2" and had cut in half by lumber associate. Have been looking for something to keep containers off closet floor. Very good quality piece of wood that looks like it can tolerate getting wet.
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Response from UFPI RepresentativeJul 17, 2023
Dear HotSauceDave, thank you so much for taking the time to leave an excellent review! ProWood really appreciates your business. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Jul 7, 2023
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Jul 6, 2023
Great size and useful for many outdoor projects.
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Response from UFPI RepresentativeJul 14, 2023
Dear Wesley, thank you so much for taking the time to leave a nice review! ProWood really appreciates your business. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
Jul 6, 2023
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Jul 6, 2023
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Jul 6, 2023
We were able to pick some items from the discount area, and everything worked out well.
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Response from UFPI RepresentativeJul 14, 2023
Dear HomeDepotCustomer, thank you for the great review! ProWood really appreciates your business. If there is anything else that we can do for you, please e-mail our customer service department at CustomerService@ProWoodLumber.com, and one of our representatives will be happy to assist you.
