I am very disappointed in this product. It does not seal the sink properly. Instead of having a m...I am very disappointed in this product. It does not seal the sink properly. Instead of having a movable 2-piece gadget in the basket which would move up and down properly and seal the sink, it has a 1-piece basket with 4 little rubber knobs at the bottom which are SUPPOSED to fit properly in the holes at the bottom of the strainer when it is lowered. It does not fit properly and does NOT seal the drain! I had a Kohler strainer previously in a former residence and it worked perfectly. This is NOT an improvement, Kohler! My wonderful contractor has installed it in my excellent Kohler Toccata double bowl sink and I will now have to buy a 2-piece strainer and pay him to come and replace the strainer with one which works properly and seals as it should.
by CarefulShopper
SkokieShopper, my name is Sarah with Kohler Co. I'm sorry to hear your sink strainer basket is not holding water. We would like to connect with you to gather more information to help you with a warranty replacement. Please email our team at KohlerCustServ@kohler.com. We look forward to hearing from you. -Sarah B. KOHLER Customer Service