do not recommendI ordered 2 online for in store pickup in May 2020. Because of my work schedule, I sent my son for the pickup. They only gave him one. I called the store and he went back for the second one. Once I saw them, it was obvious by the tie wraps around them that they had been returns. I called my local Home Depot store about this and they said I would credited $25 for each. Three months later and I still have yet to receive that credit. We were okay with the products looks, so I stored them in the garage until the frames were built and ready. The bamboo was put in place less than a month later (June). Two months in the elements and they are not holding up. This is ugly extremely disheartening, not only because of the cost, but the work we put into our project.
by trudell
Dear Trudell,
Thank you for your feedback. Please call our Customer Service Dept. at 1-(800) 860-1677 or email lhicustomerservice@lewishymaninc.com so we can gather more information about your order and resolve your issue.