We bought this about two months ago when we bought our new patio door, the screen started to unravel from the frame and got worse, the glue or whatever was used was not sufficient I hope you did not spend a lot of money on engineering this product. Very disappointing! 300 is a lot of money...
Response from Larson Product SpecialistApr 8, 2021
Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling 888-483-3768 to speak with a customer care representative about your recent experience. Or you can visit our Larsondoors.com website and chat with one of our agents.
Jan 15, 2021
I have had this for less than a month does...
I have had this for less than a month does not stay in track and is not even rolling up! The company should have nailed screen and not used 2 sided tape for attaching screen to roller bar!!! For what I paid not even considered cheap it was a rip off see pictures.
Response from Larson Product SpecialistJan 20, 2021
Dear Josephine, we're sorry to learn of the difficulties you experienced with your Screen door. If your screen is not working properly, we'd like to help. Please call our Customer care team while you're near the door at 888-483-3768 and they will troubleshoot with you and order any parts you need.
Oct 23, 2020
Great product. It does exactly what I was expecting....
Great product. It does exactly what I was expecting. The instructions said it would take 30 minutes to install. Took me @ 3 hours--but it's great. Some things just weren't real clear to me in the instructions. If I had to do another one, I could do it in 30 minutes.
2 people found this helpful
Oct 6, 2020
Easy install, but need 2 people
Easy install and looks great on the outside of our French doors. Had to place a thin board under their door sill, but it looks great. Highly recommend!
Very satisfied with our Larson Brisa retractable screen door. It opens and closes a lot smoother ...
Very satisfied with our Larson Brisa retractable screen door. It opens and closes a lot smoother than the Andersen LuminAire I bought and returned. The threshold fits and looks a lot nicer than the short one the Andersen LuminAire came with. The Installations was easy without any surprises. Wish the sandstone color was available for sliding patio doors. I would definitely buy another one. Highly recommended!
Love having the option to leave our french door open with this screen door. The retractable optio...
Love having the option to leave our french door open with this screen door. The retractable option was perfect for us because our high altitude, wind, sun kill screens. So far the only issue is that since its retractable there is nothing really holding the screen in the frame so when the wind blows or dogs touch the screen it comes out of the bottom easily. You also have to hold the screen when retracting to make sure it stays on track. These are all minor issues for what it brings to the table.