Hello Slmky,
We are terribly sorry to hear about your umbrella. Please keep in mind that these are only meant for shade and are not meant to withstand harsh weather. Accidents happen! These provide great shade and I'm sure your puppies loved our umbrella too.
Once again, our sincerest apologies. Please let us know if you have any further questions, we're glad to help! Our phone number is 1.866.771.2663 and we are available Monday through Friday from 8am to 4:30pm PST.
You have a great day!