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Customer Reviews for AKDY 52 in. 8-Jet Shower Panel System in Mirror Silver Tempered Glass with Rainfall Shower Head LED Display Handshower

Internet #300686880

Model #SP0102

Store SKU #1002259073

  • Includes eight massaging body jets for a relaxing experience
  • LED display shows the current temperature for added convenience
  • Tempered glass overlay design brings sophisticated appeal

Customer Reviews

  • 3.5
    out of 145 reviews
  • 65% recommend this product
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Showing 1-30 of 145 reviews
AKDY shower system is wonderful.
Ultimate shower fixture!
by
  • Verified Purchase
Wonderful shower
We got this for my daughter bathroom remodel. She is in a wheelchair and so the ability to adjust individual jet spray heads was important as she did not wanting it to spray her in the face. It is very noisy.
by
    • Recommended
    8 JET SHOWER PANEL
    EASY TO MOUNT AND HOOK UP SHOWER PANEL TO MY WATER SUPPLY LINES. BEAUTIFUL SHOWER PANEL AGAINST MY WHITE TILE AND FUNCTIONS ARE ALL STRONG. WE LIKE THE LED READOUT DISPLAY OF THE WATER TEMPERATURE.
    by
      Over 2 years ans going strong
      This unit was in the master bathroom of the house I bought in April 2019. It looks cool, it's functional. The water pressure isn't super high and you can't use all the jets at once (only 2 at a time) so mostly I just use the top shower head and the wand. But it looks fancy for the price and those other nozzles work, I just never use them.
      by
        • Recommended
        Good shower panel for the price. Customer service has improved greatly from previous reviews.
        So, I ordered this shower panel. Installation was pretty simple. Measure four times, double check your measurements prior to drilling, everything else is pretty much easy. I am quite mechanically inclined so if you are not and have doubts, any competent handy man should be able to handle this. The item arrived, I took out the little flow restricter per the company's instructions and the water pressure increased nicely. It was quite noisy, because the unit uses a water impeller to generate the charge for the LED panel, but it makes too much noise using it that way. So, the company sent me a video with instructions on how to remove the water impeller and install the batteries for the led panel. No more noise, good pressure and a very kool looking shower panel. I have gotten many compliments. To the company's credit, I called and the response was quick and detailed. They also followed up with a phone call to make sure everything was good. I know they have some bad reviews regarding customer service. I can only think they are working hard to improve that issue, which shows a company that listens to their customers. Summary, good value, looks great, functions as it should, and good customer service, at least that has been my experience.
        by
        Response from AKDYFeb 4, 2021
        Hello Ray, Thank you for taking the time to share your experience with us. We appreciate your positive feedback. Kind regards, Support AKDY
          • Recommended
          3 found this review helpful
          Too Noisy
          We fixed it in our bathroom but when we on it, it is too noisy like a motor running
          by
          Response from AKDYNov 30, 2020
          Hello, We are sorry to hear you are not completely satisfied. Please contact us directly at homedepot@akdyusa.com and we will gladly assist you with any questions. Kind regards, Support. AKDY
            • Recommended
            DISPLAY GOES OUT
            Display is not very waterproof. Goes out quickly after use. Within a couple weeks toma month.
            by
            Response from AKDYNov 30, 2020
            Hello, We are sorry to hear you experienced an issue. Please contact us directly at homedepot@akdyusa.com and we will gladly assist you with a solution. Kind regards, Support. AKDY
              Installed the day I got it. Realitifly easy install. Looks great and works great. Very noisy when...
              Installed the day I got it. Realitifly easy install. Looks great and works great. Very noisy when in use. I dont understand why when the water is on, the noise from the unit itself can be heard throughout the whole house. You can only have one function on at a time. My old unit you could use the showerhead and the spray wand at the same time. This one it's either one or the other. I would buy this again, just not 100% happy with these few items.
              by
              Response from AKDYNov 13, 2020
              Hello Tony, Thank you for taking the time to share your experience with us. We appreciate your feedback. Kind regards, Support AKDY
                • Recommended
                1 found this review helpful
                Love this feature. Used it before in homes I sell. Love the slick look, water flow, and the easy ...
                Love this feature. Used it before in homes I sell. Love the slick look, water flow, and the easy installment.
                by
                • Verified Purchase
                • Recommended
                The shower head on top keeps falling off. The jets don’t all work together. For the price this is...
                The shower head on top keeps falling off. The jets don’t all work together. For the price this is poor set up. I don’t recommend it.
                by
                Response from AKDYOct 1, 2020
                Hello, We are sorry to hear you experienced an issue. Please contact us directly at homedepot@akdyusa.com and we will gladly assist you with a solution. Kind regards, Support. AKDY
                  4 found this review helpful
                  Very loud , jets are working very poorly, shower head is very weak and water is almost not coming...
                  Very loud , jets are working very poorly, shower head is very weak and water is almost not coming from there
                  by
                  Response from AKDYOct 1, 2020
                  Hello, We are sorry to hear you experienced an issue. Please contact us directly at homedepot@akdyusa.com and we will gladly assist you with a solution. Kind regards, Support. AKDY
                    3 found this review helpful
                    Very pleased with this panel, love all the features and sleek look.
                    Very pleased with this panel, love all the features and sleek look.
                    by
                    Response from AKDYSep 24, 2020
                    Hello Kin, Thank you for taking the time to share your experience with us. We appreciate your positive feedback. Kind regards, Support AKDY
                      • Recommended
                      1 found this review helpful
                      Works great wife loves it
                      Works great wife loves it
                      by
                      • Verified Purchase
                      • Recommended
                      The shower is not working correctly. Will contact the company....
                      The shower is not working correctly. Will contact the company.
                      by
                      Response from AKDYSep 3, 2020
                      Hello Nathan, Please contact us directly at homedepot@akdyusa.com and we will gladly assist you with a solution. Kind regards, Support. AKDY
                      • Verified Purchase
                      2 found this review helpful
                      The shower panel is sleek and looks really nice. The...
                      The shower panel is sleek and looks really nice. The only issue is the noise and low water pressure.
                      by
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      Response from AKDYJul 20, 2020
                      Hello, We are sorry to hear about your unsatisfactory experience. Please contact us directly and we will gladly assist you with a solution. Kind regards, Support AKDY
                      • Verified Purchase
                      Absolutely great, my husband and I, both love our new...
                      Absolutely great, my husband and I, both love our new shower system in the master bathroom of our new remodeled house.
                      by
                      • Verified Purchase
                      temperature gauge
                      the temperature gauge is not working is there a battery that needs to be replaced
                      by
                      Response from AKDYJul 20, 2020
                      Hello Maria, Thank you for taking the time to share your experience with us. Please contact us directly at homedepot@akdyusa.com and we will gladly assist you with a solution. Kind regards, Support AKDY
                        • Recommended
                        Read all the reviews I could find, I am happy...
                        Read all the reviews I could find, I am happy with my purchase but can see if you have low water pressure it could be a problem with function of panel system
                        by
                        • Verified Purchase
                        Easy to assemble, great water pressure and just looks amazing...
                        Easy to assemble, great water pressure and just looks amazing
                        by
                        • Verified Purchase
                        looks good but stopped working 2 weeks after we installed
                        shower head looks good but stopped working 2weeks after we installed it. the big shower head leaks and the led stopped working after the 3rd week. i am really disappointed because it really does look good. someone please reach out to me asap about this as i am unable to get ahold of anyone to assist.
                        by
                        Response from AKDYJun 12, 2020
                        Hello, We are sorry to hear about your unsatisfactory experience. Please contact us directly at 626-321-9834 and we will gladly assist you with a solution. Kind regards, Support AKDY
                          Love this shower panel!...
                          Love this shower panel!
                          by
                          • Verified Purchase
                          Looks nice. Haven't tried yet, waiting for whole bathroom to...
                          Looks nice. Haven't tried yet, waiting for whole bathroom to be finish.
                          by
                          • Verified Purchase
                          Looks nice. Haven't tried yet. Waiting for whole bathroom to...
                          Looks nice. Haven't tried yet. Waiting for whole bathroom to be finished.
                          by
                          • Verified Purchase
                          arrived timely
                          arrive and was not broken. need more characters so....
                          by
                          Response from AKDYMay 20, 2020
                          Hello, Thank you for your purchase. We appreciate your feedback. Kind regards, Support AKDY
                            1 found this review helpful
                            Great!!!!
                            Great!!!!
                            by
                            Response from AKDYApr 15, 2020
                            Hello Hochimin, Thank you for your purchase. We appreciate your positive feedback. Kind regards, Support AKDY
                              • Recommended
                              1 found this review helpful
                              Replacement unit for my 10 year old panel
                              Shower panel looks fantastic. The installation was easy enough. Here is my feedback after using the product for almost a week 1) The shower head seems to have a flow restrictor. Due to that rainfall shower head seems to be really soft. 2) Water seems to leak from hand held wand even after the control switch is changed to the shower head from hand shower position. The leak doesn't seem to stop until the control unit is turned OFF. 3) Running either of 2 sets of body jets at a time feels really good. The water flow slows down while running all 4 sets. 4) Also - not every body jet has the same massaging pattern. Would be great if someone from AKDY can reach out to me on some guidance with 2 & 4
                              by
                              Response from AKDYApr 23, 2020
                              Hello, Thank you for taking the time to share your experience with us. Please contact us directly at 626-321-9834 and we will gladly assist you. Kind regards, Support AKDY
                                • Recommended
                                2 found this review helpful
                                I have had to replace the same part 3 times already at the top of the bracket. The screw is not h...
                                I have had to replace the same part 3 times already at the top of the bracket. The screw is not holding the shower head up and I believe it may be to heavy. Now the entire bracket is broken from trying to hold/push it back up and trying to tighten again. The screw is also now stripped I believe. Not even sure what part needs to be replaced now. The thermostat worked for about 2 months and that's it. No happy replacing the same part over and over again.
                                by
                                Response from AKDYApr 2, 2020
                                Hello Cindy, We're sorry to hear you are experiencing issues with your shower panel. Please contact us directly and we will gladly assist you with a solution. Kind regards, Support AKDY
                                  Beautiful Shower Panel
                                  Item was packed perfect, very modern..wish faucet head was a little longer but still beautiful!
                                  by
                                    • Recommended
                                    It is working fine, but I had problems installing it....
                                    It is working fine, but I had problems installing it. The instructions were very basic, I have a little bag of washers and plastic pieces that are either spare parts or I don't know where they go, and when I tested it before I mounted it, 4 of the connections on the selection valve leaked bad.
                                    by
                                    Response from AKDYMar 11, 2020
                                    Hello,

                                    Thank you for taking the time to leave us your feedback regarding installation. We'd like to look into this a little further with you to make sure these were just extra parts and nothing was missing. Please reach out to our customer service team directly. We look forward to hearing from you!

                                    Kindest Regards,
                                    Support AKDY
                                    • Verified Purchase
                                    Showing 1-30 of 145 reviews

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