They are so close to getting this product right, but sooo far. I am a professional handyman and it was the most frustrating thing I have ever assembled. Worst of all, there is a critical part that needs to go in at step 3 of 30. It is not in the instructions at all. Its in a separate bag that you get to when its all assembled. Then, once you find out you’re screwed, you need to take it all apart to put it in. Love it bow that it is up but I have PTSD.
by
Recommended
2 found this review helpful
Jun 17, 2020
Did. To realize it had to be built, which was...
Did. To realize it had to be built, which was a bit much. That should have been made clear in the information about. The product.
by
Verified Purchase
Jun 16, 2020
horrible product, Home Depot should not sell this poor quality awning.
horrible product, Home Depot should not sell this poor quality awning.
by
Jun 4, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 3, 2020
We love our awning. However, if you don’t have an engineering degree it is impossible to put toge...
We love our awning. However, if you don’t have an engineering degree it is impossible to put together. It’s not as easy as putting up the brackets and snapping on. The directions leave important info out. You have to slide all of the fabric into wires. You need at east 2 people to assemble and mount. It took us over 4 hours to install.With that said, once up we love it. It is well made and provides us the shade we were looking for.
by
Recommended
1 found this review helpful
Jun 3, 2020
Great product, poor directions!...
Great product, poor directions!
by
Verified Purchase
Jun 3, 2020
Product seams to be pretty good but the install instructions are not very good.
Product seams to be pretty good but the install instructions are not very good.
by
Verified Purchase
Recommended
Jun 2, 2020
It was hard to put up, did not meet the...
It was hard to put up, did not meet the needs we needed
by
Verified Purchase
Jun 1, 2020
They dont give you all instructions for putting it together ,theres a peice in there that is neve...
They dont give you all instructions for putting it together ,theres a peice in there that is never in the instructions ,so you dont know where it goes ,so you cant install it right ,i still dont have mine installed ,its sitting on my back patio in plastic
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Verified Purchase
May 31, 2020
The awning looks great but the picture of the awning...
The awning looks great but the picture of the awning and the instructions are VERY misleading. The picture shows the awning on a house with siding and the instructions don't mention until the last step that the awning must be bolted into brick or concrete! Not cool!!!
by
Verified Purchase
May 30, 2020
poor instructions, returned unit...
poor instructions, returned unit
by
Verified Purchase
May 30, 2020
Good information....
Good information.
by
Verified Purchase
May 30, 2020
It’s not very fancy awning. Not that easy assembly....
It’s not very fancy awning. Not that easy assembly.
by
Verified Purchase
May 21, 2020
Instructions where not clear.
Instructions where not clear.
by
Verified Purchase
May 20, 2020
I was under whelmed with purchase. It is exactly what it says it is, which ...
I was under whelmed with purchase. It is exactly what it says it is, which it was a bit more sturdy. I guess you get what you pay for as it was only $350
by
Verified Purchase
May 20, 2020
Great awning....but...
The awning itself is amazing! As people have said,the directions on putting it together “not so much”. No parts are labeled! They tell you to put A into B and so on but no parts are labeled A and B and so on. You get the gist! Also if you get a larger awning that comes with the 1/2 moon shape roller remeber to add it to the middle of the main bar BEFORE you put it all together. NO WHERE in the directions does it tell you to do it! You realize what its for when its too late to put it on
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Recommended
May 12, 2020
This awning is fantastic.....we are really enjoying it.....I had it professional installed.....Th...
This awning is fantastic.....we are really enjoying it.....I had it professional installed.....That's the way to go..... don't try to install yourself......
by
Verified Purchase
Recommended
May 6, 2020
Yes, but only to folks who can figure out poorly written assembly instructions. One major compone...
Yes, but only to folks who can figure out poorly written assembly instructions. One major component (the main roller support) is not even pictured in the exploded view and the assembler is also not instructed on when and where to include it during assembly. Poor wording in other areas also leads to confusion. If you buy it, "noodle it out" carefully before assembly and you'll be fine. Overall it is a good value for the money, some attention to detail would make it a 5 star.
by
Verified Purchase
Recommended
1 found this review helpful
Apr 30, 2020
Difficult to put up. Directions are not real clear. Very brief.
Difficult to put up. Directions are not real clear. Very brief.
by
Verified Purchase
Apr 21, 2020
Very dissatisfied, the screws were the wrong side, instructions not...
Very dissatisfied, the screws were the wrong side, instructions not enough, we are still trying to put it together. It is too low at the end.
by
Verified Purchase
Apr 1, 2020
Good value and excellent product. The assembly and installation instructions...
Good value and excellent product. The assembly and installation instructions were inadequate but there is plenty of help on YouTube for this specific product.
by
Verified Purchase
Mar 31, 2020
awning
Easy to assemble , Worth every penny. Easy to install
by
Recommended
1 found this review helpful
Mar 31, 2020
Manual is the worst you can get very hard to...
Manual is the worst you can get very hard to put it together if you have no contractor skills
by
Verified Purchase
Dec 11, 2019
Very poor directions added to poor graphics/pictures. Works fine...
Very poor directions added to poor graphics/pictures. Works fine after DIY corrections to damaged channels.
by
Verified Purchase
1 found this review helpful
Oct 8, 2019
The instructions skipped one vital step for protecting the fabric...
The instructions skipped one vital step for protecting the fabric
by
Verified Purchase
Aug 6, 2019
A great awning for the price. You must have someone who is handy with putting things together. Yo...
A great awning for the price. You must have someone who is handy with putting things together. You also need a second person to help. However, the finished product is great! So glad to have it! Easy to open and close.