The walls are very flimsy and just gluing it to the studs can create waves in the wall. It was no...
The walls are very flimsy and just gluing it to the studs can create waves in the wall. It was not packaged properly to prevent damage to the state of Alaska. By the third time they arrived it had a small crack on the outer edge and decided to accept it anyway (waited almost a year). The shelves on the back wall are not filled on the back side with anything so decided to put Styrofoam to help support the shelf over time. We had to order the walls separate from the base and the base was whiter and did not match the walls. Since there is only white to choose from it was surprising they did not match.
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Response from ANZZI Customer CareApr 5, 2019
Hello AKwife Thank you very much for your feedback. We are sorry for the situation you experienced with your ANZZI shower wall. We strive to produce the best quality product for our customers. We have brought this to the attention of our QC Department. Please contact us directly if any other issue occurs. Our phone number is 866-588-8008. Thank You, ANZZI
2 found this review helpful
Mar 6, 2019
4 Star Review
Rating provided by a verified purchaser
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Verified Purchase
2 found this review helpful
Feb 7, 2019
1 Star Review
Rating provided by a verified purchaser
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Response from ANZZI Customer CareApr 8, 2019
Hello HD Customer, Thank you for your feedback. We are sorry you are not 100% satisfied with your ANZZI shower surround. We take pride in producing the highest quality products and will address this issue with our quality assurance team. Please contact our Customer Care team with any further issues you may be having. Our phone number is 866-588-8008 or email arcs@swcorp.com. We appreciate your business and look forward to hearing from you soon.