I live in Florida, tap water is not drinkable and tastes disgusting. We've been purchasing bottled water for over 10 years and got tired of the cost, inconvenience, and plastic waste. I did some research and APEC provided the best value for the money, without compromising quality and cleanliness of the water. I ordered online and received within 6 days, and installed that same day. I was able to set-up and install the unit on my own using the manual within a couple of hours. It fit right under my sink, and there is still room for cleaning products. The water tastes amazing, equivalent to the pricey "alkaline" water i've purchased. I've had my product for a few days now, and i'm very happy with my purchase.