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Customer Reviews for ARRIS SURFboard SVG2482-AC DOCSIS 3.0 Wi-Fi Modem for Xfinity

Internet #312714722

Model #1000425

Store SKU #1005198596

Customer Reviews

  • 4.2
    out of 34 reviews
  • 78% recommend this product
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Showing 1-30 of 34 reviews
Great features
It was easy to install, and setup. I just called my provider and activated it.
by
    • Recommended
    Not as fast as I'd hoped
    2 weeks old - setup easy once you get the Internet going again. Current download speed only 94 Mbps (1 TV and 1 Phone connected). The Xfinity/Arris this unit replaced had 44 Mbps - so while double the speed - I'm paying for Xfinity Blast (200Mbps)! My Win10 desktop computer is about 10 years old. Connections are good - still have to wait about 2 minutes for Disney+ to load on my Samsung Q90T (petty, I know). However, this was the only available unit compatible with Xfinity that had telephone and Ethernet connections. It works!
    by
    • Verified Purchase
    • Recommended
    Expectations exceeded
    I had my wife order this for me because I was merely tired of renting comcast equipment. After relentless searching for something better, I stumbled upon this. Absolutely love it. Easy setup, faster speeds,visually appealing and built tough. At any given time 4 phones and two TVs will be pulling wifi from this. Stays fast and effective. No mechanical issues, when I need wifi I have it. Great product; don't buy anything else
    by
      • Recommended
      No MoCA configuration setting available in Router
      I bought this Router hoping for great performance however realized that the router page under settings doesn't allow configuration of MoCA and for a Comcast(Xfinity) connection MoCA is by default switched ON. Due to this multiple devices will then be connected to your Comcast line reducing your speed. There should've been an option to Enable/Disable MoCA. Trust me this feature is a MAJOR spoilsport and will frustrate your internet experience. Alongside the router page(firmware) is very OBSOLETE. Even chinese brands out there have better User Interface.
      by
        ARRIS MODEL SVG248AC
        I need it for my comcast/xfinity to hook up and work for me.
        by
        • Verified Purchase
        • Recommended
        Works Great
        Easy setup....good customer service....delivered quickly and well packaged.
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        by
        • Verified Purchase
        No app?
        I give up on this router/modem combo. All I really want to do is check my internet speed from Comcast and apparently there’s no app to put on my iPhone 13 to connect to the SVG2482AC. Or if there is one—it’s the best kept secret on the internet. I would recommend trying another router/modem for your home.
        by
          I’m glad I chose it I buy this product...
          I’m glad I chose it I buy this product
          by
          • Verified Purchase
          by
            Great Modem and Easy Installation
            I installed this modem, and I was not looking forward to it. Virtually every time that I tried to install a new program, a new laptop, an electronic upgrade, I had to call tech service and be on the line FOREVER. Not today. The instructions were excellent, everything worked the first time, and I did not have to contact tech service! Keeping my fingers crossed.
            by
            • Verified Purchase
            • Recommended
            Good Investment
            I've had the router for a few years; it delivers what I look for in a multifunction device.
            by
              • Recommended
              by
              • Verified Purchase
              good modem
              easy set up helps reduce cable bill a bit. worth the price
              by
              • Verified Purchase
              • Recommended
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              1 found this review helpful
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              5 found this review helpful
              It met my expectations.
              It met my expectations.
              by
              • Verified Purchase
              • Recommended
              3 found this review helpful
              Was so easy to install and worth not pay the...
              Was so easy to install and worth not pay the cable company to “rent” one! Will pay for itself within a year!
              by
              • Verified Purchase
              1 found this review helpful
              Easy install, well almost.
              The install went fairly easily until I wanted to change the modem name and password. The listed password I was able to get change the name and password using my router and entering through the back door.
              by
                • Recommended
                Surfboard DOCSIS 3.0 Wi-Fi Modem for Xfinity
                I purchased this product a month ago, had it installed by my daughter, set up was very easy. I'm glad I purchased this modem to decrease my monthly bill. I am a senior citizen and the monthly billings are hurting my financial budget.
                by
                  • Recommended
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  4 found this review helpful
                  Great box
                  Bought this so I could cut my Comcast bill by 86ing the rental. Performing nicely so far.
                  by
                    • Recommended
                    Can not disable DHCP
                    This modem is fine, phone works, wifi works, ethernet ports work. But ... if for some reason you'd like to disable the dhcpd server you can't do it. At least I can't find where to turn it off. Why not?
                    by
                      • Recommended
                      Don’t waste your money
                      Bought this to replace my leased modem from xfinity. The only one available locally that would support xfinityvoice. So disappointed with the speed of my internet. Use xfinity streaming with Roku and the buffering is a nuisance, that is when I am even connected. Purchased extender with minimal improvement. Replaced with Motorola 24x8...couldn’t be happier. Just sorry I waited so long!
                      by
                        Need Range Extenders
                        I had to purchase this modem as I still have a land line with commiecast. The range is about 80 linear feet in my house.
                        by
                          Works great
                          Bought this (SVG2482AC) last fall for my Florida home. When the installer came to hook up my cable he was pleasantly surprised when I told him I had this modem and would not need the Comcast item. Said he had heard about these but never seen one yet. Install went very quick and installer was happy that it went without a hitch. I have had no problems with it and have purchased a second unit to replace the Comcast unit in my Michigan home.
                          by
                            • Recommended
                            Installed
                            Installed this modem router Saturday. Installation when well and product is performing flawlessly
                            by
                              • Recommended
                              Requires range extenders
                              I needed to install this unit for Xfinity VOIP, replacing my previous setup. It functions well with the exception of WiFi range. Consider the additional cost for extenders when purchasing. The range is marginally lower in my situation. Just enough to require extenders.
                              by
                                • Recommended
                                Installing and operating went smooth...
                                I am very happy with this model from ARRIS and how easy it was to have it operate properly on the Xfinity cable modem network. Absolutely NO issues and good WiFi coverage.
                                by
                                  • Recommended
                                  Showing 1-30 of 34 reviews