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Customer Reviews for ARRIS SURFboard SVG2482-AC DOCSIS 3.0 Wi-Fi Modem for Xfinity

Internet #312714722

Model #1000425

Store SKU #1005198596

Customer Reviews

  • 4.2
    out of 34 reviews
  • 78% recommend this product
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Showing 1-30 of 34 reviews
Much Potential, But Limited Reach
I bought this cable/route/phone unit to replace one from Xfinity. Thought it had what I needed in 24 - 8 connection potentials. Installed on second floor of house and was unable to get strong signal (i.e <5 meg/sec at 2.4 gig and <14 meg/sec 5 gig) in family room 35 feet away and downstairs. Had to purchase an extender which now limits the signal strength to less than 50% or original (both bands). My original router (in conjunction with Xfinity modem) easily reached the family room with strong signals. Big disappointment.
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  • Verified Purchase
Easy setup
I bought this to replace failed Netgear Voice Modem. Easy install and works well
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  • Verified Purchase
  • Recommended
Not as good as I expected
This unit cuts out intermittanly dropping VOIP, WiFi and internet connections. Comcast has resent the signal and can find no problems at their end, In fact, Comcast sent a signal yesterday, but this mornjing it cut out for 10 minutes.
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  • Verified Purchase
Great support for setup.
Bought this to take advantage of my increased Wi-Fi speed
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  • Verified Purchase
  • Recommended
Showing 1-30 of 34 reviews