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Customer Reviews for Air Wick 0.67 oz. Lavender and Chamomile Automatic Air Freshener Oil Plug-In Refill (5-Refills)

Internet #301673490

Model #62338-93790

Store SKU #1002466955

  • Works with Airwick scented oil plug-in air freshener warmers
  • Home air freshener with pleasant lavender and gentle chamomile
  • Each Air Wick plug in provides 60 days of continuous fragrance

Customer Reviews

  • 4.2
    out of 835 reviews
  • 51% recommend this product
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Showing 1-30 of 835 reviews
New lavender sucked.
Been using lavender in my hospital, for years, the new one doesn’t really smell like the previous and the scent was a gone in a minute, will stop buying air mist till I see good reviews.
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Response from Air Wick Consumer RelationsJun 26, 2023
Thank you for your feedback on our Air Wick Scented Oil Lavender and Chamomile refill. Since this scent was not a match, we invite you to try Vanilla and Pink Papaya. It offers a soft, delicious scent of vanilla and the sweet unspoiled notes of exotic pink papaya. We hope this scent is a better match for you! Sincerely, Your Air Wick Team https://www.airwick.us/products/Plug-in-Scented-Oil/Air-Wick-Plug-in-Scented-Oils-Vanilla-and-Pink-Papaya
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    Bring back the old Lavender scent
    The older formulation was something special, being pleasant and not overpowering. This new formulation has a different, sweeter character that's also more harsh. It's cloying. Please bring back the old scent.
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    Response from Air Wick Consumer RelationsMar 22, 2024
    Thank you for your feedback regarding our Air Wick product. We'd love to learn more about your experience. When you have a chance, please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) and mention the following reference number RB0004263261, and we would be happy to assist you further.
      Could not smell the scent that well, it was in a small bedroom.
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      Response from Airwick TeamMar 26, 2024
      Thank you for your feedback regarding our Air Wick product. We'd love to learn more about your experience. When you have a chance, please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) and mention the following reference number RB0004307805, and we would be happy to assist you further. Airwick
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      The aroma was not as strong as expected.
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      Response from Airwick TeamFeb 17, 2024
      Thank you for your feedback regarding our Air Wick product. We'd love to learn more about your experience. When you have a chance, please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) and mention the following reference number RB0003632567, and we would be happy to assist you further. Sincerely, Your Air Wick Team. Airwick
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      Changed formula
      I have tried to give the new airwick lavender formula a try and I can’t stand it. I am very disappointed. I seriously loved the old one and would love to have the old scent back. I have no longer bought airwick due to this reason because the old formula was my absolute favorite and can’t find one that I love. I would give this whole product a zero if I could!!!!!!
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      Response from Air Wick Consumer Care DepartmentJan 6, 2024
      Thank you for your honest feedback of our Air Wick Scented Oil Lavender & Chamomile refill. We understand that everyone perceives smell differently. We hope that although you were not a fan of this fragrance, you take the time to explore some of the other fragrances that we offer, such as Air Wick Scented Oil Apple Cinnamon Medley. This gentle fragrance is a combination of fresh juicy red apples, freshly ground warm cinnamon and spicy nutmeg with sweet vanilla and warm woody notes. Please be assured we have forwarded your comments to the appropriate team for future planning. Sincerely, Your Air Wick Team
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        Lavender and Chamomile fragrance is awful
        The lavender and chamomile fragrance is awful. It permeates rooms with an unbelievably strong and pungent odor, which lingers in the area long after unplugging the warmer. It causes me to cough and sneeze. Since it’s been used and some of the oil spilled (not sure how that happened), I don’t think I can return it to the store. The old lavender fragrance was so much better. Please bring back the old fragrance.
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        Response from Air Wick Consumer Care DepartmentDec 8, 2023
        We're sorry to learn about your experience with Air Wick Scented Oil Lavender & Chamomile Kit. When used as directed, the experience you describe is not expected to occur. When you get an opportunity, we'd like to speak with you further and check to see how you are doing. Please call 1-800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@reckitt.com, including the following case number RB0003134902, and we would be more than happy to assist. Sincerely, Your Air Wick Team.
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          Price is way to high
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          Good quality I will buy it again
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          Had to call five ti.es in order to get delivery. It was suppose to be same day took 7 days to deliver. Terrible customer service!k
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          My new favorite scent. It helps keep my home smelling good without being overwhelmed with a strong fragrance.
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          Showing 1-30 of 835 reviews

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