Smells awful. Very candy like. Nothing like it used to be such a shame. Used to be such a lovely / light fragrance that didn’t make me nauseous.I Used to spend hundreds on this scents refills. Will not buy again till they bring back the old formula
by
Response from Customer CareApr 24, 2023
FOLLOW UP REPLY 4/24/2023 - Hi, we're sorry to learn about your experience with Air Wick Scented Oil in Lavender and Chamomile Scent. When this product is used as directed, adverse events are not expected to occur. When you get an opportunity, we'd like to speak with you further and check to see how you are doing. Please call 1-800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@reckitt.com, including the following case number RB0001973649, and we would be more than happy to assist. Sincerely, Your Air Wick Team.
Customer review from airwick.us
Apr 17, 2023
by
Verified Purchase
Apr 13, 2023
by
Verified Purchase
Apr 12, 2023
by
Verified Purchase
Apr 8, 2023
Bring back original lavender scent
Such a shame been buying this scent for years. I miss it everyday and it’s already been a few years since this new nauseating lavender and chamomile ): PLEASE BRING IT BACK
by
Response from Customer CareApr 19, 2023
FOLLOW UP REPLY 4/19/2023 - Hi, we're sorry to learn about your experience with Air Wick Scented Oil. When you get an opportunity, we'd like to speak with you further and check to see how you are doing. Please call 1-800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@reckitt.com, including the following case number RB0001938428, and we would be more than happy to assist. Sincerely, Your Air Wick Team
Customer review from airwick.us
Mar 22, 2023
by
Verified Purchase
Mar 22, 2023
by
Verified Purchase
Mar 22, 2023
by
Verified Purchase
Mar 16, 2023
by
Verified Purchase
Mar 1, 2023
by
Verified Purchase
Feb 22, 2023
by
Verified Purchase
Feb 22, 2023
by
Verified Purchase
Feb 20, 2023
by
Verified Purchase
Feb 15, 2023
by
Verified Purchase
Feb 1, 2023
The airfreshener has my house filled with such a nice...
The airfreshener has my house filled with such a nice smell. I am satisfied with the fragrance that I chose.
by
Verified Purchase
Jan 30, 2023
New scent is terrible; bring back the old lavender
Like others I used the original scent for years. The new one is awful. Sorry please bring back the old scent.
by
Response from Customer CareJan 31, 2023
Thanks for reaching out! We're disappointed to learn about your experience with Air Wick Scented Oil Lavender & Chamomile scent. We understand everyone perceives fragrances differently. We would like to invite you to explore some of the other fragrances that we offer, such as Apple Blossom & Cotton. This fragrance is a blend of juicy and crisp green apples with the familiar freshness of just-laundered linen. We hope this information helps! Sincerely, Your Air Wick Team.
Customer review from airwick.us
Jan 26, 2023
Lavender scent NOT to my liking.
Unfortunately I was so disappointed in the Lavender scent. Didnt smell at all like Lavender, but cotton candy. Not a pleasant smoothing smell. I will be returning the 2 refills. this was the first time purchasing this product with the dispenser. If I get a refund will try the Line scent.
by
Response from Customer CareJan 31, 2023
We're sorry to hear that you did not enjoy the Lavender and Chamomile fragrance. This is a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. Since this scent was not a match, we recommend you try a different fragrance Air Wick offers such as Summer Delights. This fragrance resembles fresh white florals, sweet melon, and subtle vanilla. We hope you enjoy it! Sincerely, Your Air Wick Team
Customer review from airwick.us
Jan 26, 2023
by
Verified Purchase
Jan 25, 2023
by
Verified Purchase
Jan 21, 2023
So disappointing
So disappointed in the new smell, it’s terrible. I’ve used the old lavender chamomile for YEARS and it was such a distinct smell everyone knew my home and the smell. This new smell y’all changed to is disgusting and can not be tolerated plugged in for more than a few hours before having to unplug it. Will Airwick go back to the original scent? I see every single person on every review site has made similar comments. Not one person has said they love the change. Why did it it change anyhow?? Hopefully Airwick can make the original again!! Please!!!
by
Customer review from airwick.us
Jan 18, 2023
Fouled the finish
Cute idea except for the part where it leaked and ruined the finish on my hardwood floor. Don't let it get on hardwoods. Not sure what else it would eat and don't want to find out.