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  • I purchased my Amana Refrigerator in November of 2016, from the get go I had problems, The first ...
  • November 29, 2017

I purchased my Amana Refrigerator in November of 2016, from the get go I had problems, The first time they tried delivering the fridge, I was told that they could not get it through my door " it did not fit" and I should order a smaller one! Which was insane because I measured everything, of course they had to come out AGAIN to deliver it, and IT FIT! Anyhow, I loved this fridge, everything worked great, but we did start to notice that we were having issues with the ice and water. We could not get the ice to dispense. The worst part was in June, we noticed that the freezer door was not aligned with the right door, something was wrong, I called Amana and they sent me a technician who said we needed a new door, mind you the cost for this door runs $400 - $600, because it is custom made. Thank God it was under warranty, plus we bought the extended warranty as well. He submitted the order and said all we had to do was wait 4 to 6 weeks for delivery. I called back in August to see what the status was on the door, apparently my order had been canceled, no one could tell me why or what happened? But the representative did tell me that the door was back ordered! She was able to see the order that the technician placed the order but all I received was an apology and that they would get right on that, so here we go again another 4 to 6 weeks! So I call back in October to find out that the door had just been ordered on 9/26/2017 REALLY! That their purchasing man came down from god knows where to order it! No phone call or no email to let me know what was going on. Now I have had this refrigerator for a year and still waiting for this freezer door, which is supposed to be shipped to our home and then we are supposed to call them to come and install it! What the heck, is it made out of unattainable material? Anyhow the right side door is not flushed with the left freezer door, and the temperature is off, it's colder on top and freezing all my stuff, I have had them walk us through adjusting the temperature, and it still is doing it! Plus the alarm keeps going off that the door is not closed, I am not happy with Amana, I am hoping that Home Depot can help us expedite this problem, I feel that Amana should replace it! FEELING REALLY DISAPPOINTED! And I really liked the storage capacity this refrigerator offered.

Disappointed

3 out of 3 people found this helpful
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By: Disappointed
  • This refrigerator is a mixed bag, but ultimately recommended if purchased at the sale price of $9...
  • April 11, 2017
  • Recommended Product

This refrigerator is a mixed bag, but ultimately recommended if purchased at the sale price of $999.00 (yes HD does sell it at this price). Pros: Operates without issue since August 2016, inexpensive water/ice filter (model NS-UKF8001AXX-2, 2 pack), refrigerator is made by Whirlpool and matches our Whirlpool SS oven, microwave, and dishwasher, quite cooling operation, large storage area, bright LED lighting. Cons: Appears cheaply made, fit and finish could be better, top hinge on right door rubs on refrigerator, large deli drawer lid separates and falls out of refrigerator under normal operation, there are many gaps between metal/plastic and insulation material on the top of the doors and inside frame areas, ice/water maker is very loud while refilling, several areas have adhesive residue left over from manufacturing, replacing the filter can be messy. I do not regret purchasing this refrigerator. For the sale price no other refrigerator with equal features come close to this Amana model.

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Eric

35 to 44, Male
3 out of 3 people found this helpful
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By: Eric
  • Love this fridge!!!!!
  • December 03, 2016
  • Recommended Product

I have had this fridge for about 3 months now and I love it!! So much space for storage in both the freezer and fridge, really well designed and I receive so many compliments on it all the time! Its super quiet and you won't have a loud noise like you do with other refridgerators. You won't find a better fridge around for this price

Hollig

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By: Hollig
  • I have only had our new French Door Amana for 3 weeks but so far so good. We had a few hiccups a...
  • March 25, 2017
  • Verified Purchase & Recommended Product

I have only had our new French Door Amana for 3 weeks but so far so good. We had a few hiccups along the way but we figured things out. The night the frig was delivered we pulled it out to connect the ice-maker and water and the frig turned off. We couldn't figure how to get it turned back on at first but after all else failed we unplugged it and plugged it back in, and it turned back on. A few days later the the ice-maker stopped working. We pulled it out from the wall and saw that the water connection was kinked, problem solved. I love love love the crushed ice. we are a family of 3 and I am the only one who uses ice. So I hope it doesn't break on me, as I heard that is usually the first thing that breaks.

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Maybellineo

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By: Maybellineo
  • Excellent refrigerator for the price. Would recommend to a friend, and buy again.
  • January 05, 2016
  • Recommended Product

We purchased this during Home Depot's Black Friday sale, so the 5 stars is based on the price we paid, $1299. I would probably give it 4 stars if it was at the typical sale price of $1599, and wouldn't buy it at list price at all. But, this is the fridge I bought, at the price I paid, and I love it! First, it is a solidly made refrigerator. It is the cousin to the Whirlpool WRX735SDBM (Whirlpool owns Amana). Fit, finish, size, everything is identical, except the deli drawer is internal to this fridge, and an external drawer on the Whirlpool. For our needs, the internal drawer is just fine, and is what we wanted. I can see where some people would like the external deli drawer. Second, I like the separate ice and water dispensers. I don't like having to push a button to switch between ice and water. like most refrigerators have. Family who have the one leaver dispenser are always yelling that someone left the switch in the wrong setting. Lastly, the freezer is very easy to use and adequately sized. We have no problem finding stuff in the freezer, and fitting what we need. If you have a large family and need to stock up on food, a larger fridge may be what you need, but I don't like the hulking super-size fridges I have seen which just invade the kitchen. Now, the downsides. Some of the plastic edges aren't as smooth or finished as higher cost models. This is particularly noticeable on the crisper drawers. The shelves are adjustable only in about 1 inch increments, which is a little inconvenient since milk jugs and orange juice cartons either have to be tipped in to fit, or the shelf must be adjusted too high, wasting space. This is because all of the shelves, with the exception of the mini shelf which only fits next to the ice maker, are slide out, making them thicker than fixed shelves. This is a feature I don't find particularly useful. I haven't experienced any issues as others have reported, such as noise or temperature inconsistency. The fridge works very well. So, all that said, I am very happy and would buy again. I would recommend it to a friend if their needs were similar to mine.

Pros Good Size & Weight, Easy to Use, Sturdy, Looks Great, Easy to Clean Cons some rough edges on plastic
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PL21046

Maryland
55 to 64, Male
3 out of 3 people found this helpful
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By: PL21046
  • BEST Purchase of All! Love this Fridge
  • July 20, 2016
  • Verified Purchase & Recommended Product

This review is nothing but perfect!!!! We love this Refrigerator! Lots of room, the ice maker is fast, shelves are adjustable, it is AWESOME! The icemaker in the door is worth the additional cost. This is a great product for an amazing price! LOVE LOVE LOVE

Pros Durable, Easy to Clean, Easy to Install, Easy to Use, Good Size & Weight, High Quality, Looks Great, Lots of Features, Nice Design, Sturdy, Stylish

kjones

Greenville, SC
35 to 44, Female
2 out of 2 people found this helpful
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By: kjones
  • Shannon
  • December 28, 2016
  • Recommended Product

Great fridge. Our familiy is really enjoying the shelving configuration- it is very convenient

2 out of 2 people found this helpful
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  • Amana Refrigerator
  • July 20, 2016
  • Verified Purchase & Recommended Product

our only issue is the side of the frig is a dark gray. One side of our refrigerator shows in the kitchen, if I could have chosen a color for the sides it would be a lighter gray or even black.

  • Pro

pagosababy

Colorado
55 to 64, Female
2 out of 2 people found this helpful
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By: pagosababy
  • Very pleased with my new frig. I had a side by side and what a nice difference. Nice tall water d...
  • April 27, 2017
  • Verified Purchase & Recommended Product

Very pleased with my new frig. I had a side by side and what a nice difference. Nice tall water dispenser which my kids love. Installers were very nice and got the job done quickly. Only had it for a week, so far its been great!

CanaryRose17

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By: CanaryRose17
  • Perfect refrigerator for the price. Large enough to store anything! Great design. Last Amana re...
  • March 10, 2018
  • Verified Purchase & Recommended Product

Perfect refrigerator for the price. Large enough to store anything! Great design. Last Amana ref rig lasted over 20 years.

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Koz

2 out of 2 people found this helpful
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By: Koz