Low-maintenance vinyl interior & exterior with tilt-in feature
out of 948 reviews
83% recommend this product
Showing 1-10 of 948 reviews
Apr 18, 2021
I bought two American Craftsman Series 70 windows in 39.75 X 54 size. (I bought 6 Jeld-Wen windows at another store and bought these at Home Depot because they had the size I needed in stock. Bad choice.) First off, they are NOT Energy Start rated for the North Central US (Iowa). Craftsmanship is shoddy. Silicone all over the glass. Bottom sash doesn't fit properly in track. You can see light through it. No way to adjust it. There is no accommodation for a sloping sill, so you'll have to figure that out and fabricate something yourself. On the plus side, they look nice installed. The "buck" frame makes them harder to install than need be. If I keep these two windows I will have to tape over the tracks in the winter to keep the wind out. JUNK. Expensive junk. I should have custom ordered two 40 X 54 Jeld-Wen windows, knowing they would be right. I'm incredibly disappointed. I'll never buy this brand again.
Response from AmericanCraftsmanApr 26, 2021
Hello, Paul. We are sorry to hear you are dissatisfied with your windows. Please contact our Customer Care office at 1-888-504-0005 to have this issue resolved. Thank you.
Nov 13, 2020
These windows are the 70 series which is the next step up from the cheaper 50 series, so I was expecting more from this product. After installation which didn’t take long, I noticed that I can see the daylight through the bottom part of the window on the sides. And no I didn’t screw them tight as to cause this. The only thing separating the window from the side of the window is a fir strip and you can see through it! Never again
4 people found this helpful
Nov 11, 2020
Poor quality and craftsmanship. There's silicone around most of the windows and blotches of it across the windows. They just look like cheap windows but for the high series price.
3 people found this helpful
Oct 7, 2020
Nice quality replacement window. Fairly easy installation. (Privacy film was not included with wi...
Nice quality replacement window. Fairly easy installation. (Privacy film was not included with window)
Love my new windows , easy to install , no problems at all , now we will see when the fall gets here will I still feel the same
Jun 13, 2020
No when your Management team to whom I spoke relentlessly to send an associate as promised from ...
No when your Management team to whom I spoke relentlessly to send an associate as promised from the local Home Depot 4640 Adams to collect the last Window of the three from my home and my new purchased order of three windows arrive and meet our specifications both in measurements and quality I shall in good conscience furnish my review (today is 06/13/2020 I yet await) .
Purchased this window based on the reviews and I can't complain. They did not carry this size in my local HD so I oredered online and received it within a few days. I had the original wooden windows with metal sashes which could only open by using some force. I replaced the window myself and the hardest part was removing the old window. Its only been about a week but im very pleased with the look and funcionality of this window.