Grilles between the glass add style & make cleaning easy
Customer Reviews
4.1
out of 46 reviews
62%recommend this product
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Showing 1-30 of 46 reviews
Nov 17, 2019
Decent window at a good price
Ok. First off, you get what you pay for. They aren't the super duper expensive units, but they work fine. That being said, these windows are pretty decent for the money. Installation was easy and they look good and open/close without an issue. I purchased one (at first) to replace a 100+ year old single pane wood window. I had to modify the opening a bit for height, but that was MY CHOICE rather than spend a few more $$ and wait 2-4 weeks for a custom size. It works well and functions perfectly fine. It's been a couple weeks ( Early Oct 2019 ) and we've gone from 60's to low 30's and I feel no drafts or air filtration ( with the old window I'd see the blind moving in the wind ). So happy with the 1st install, I actually purchased 2 more to replace other windows too, since they had them in stock at my local HD store.
Only thing I can add is to make sure it's SQUARE and LEVEL. That is the key to a good installation. Luckily, our home is old ( 289 years ) so it's settled and everything is pretty much square to start with.
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Recommended
3 found this review helpful
May 12, 2022
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Verified Purchase
May 4, 2022
Vary nice replacement window....
Vary nice replacement window.
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Verified Purchase
Dec 17, 2021
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Apr 21, 2021
These windows were great for the application I had. They...
These windows were great for the application I had. They fit perfectly into the space I had to work with with no trouble at all. Screws provided were excellent for what I had to attach to. The trim pieces for oversized hole were not used, I had wood sash inside. Thanks.
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Verified Purchase
Mar 17, 2021
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Verified Purchase
Mar 6, 2021
Window fit in the rough opening very nicely and looks...
Window fit in the rough opening very nicely and looks great with the grids. Very happy with the product.
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Verified Purchase
Jan 11, 2021
Poorly made! Was sokd these windows in Florida and they...
Poorly made! Was sokd these windows in Florida and they are not coded to use in Florida. Very dissatisfied with service and knowledge of what you sell to your customers. Im out 2800 bucks as wi dows were placed in concreta addition to my home!!!
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Verified Purchase
1 found this review helpful
Dec 13, 2020
Fit well. Relatively straightforward installation....
Fit well. Relatively straightforward installation.
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Verified Purchase
Nov 30, 2020
Poor quality - hold up for only a few years in spite of a "lifetime warranty".
We purchased 17 double hung windows to replace older units. After a few years the windows panes started to get foggy, the plastic balance shoes (used to raise and lower each pane) break like peanut brittle, and the screens break at the corners. Poor durability and quality even though they look good at installation. Have replaced many (at least 12) over the years as they continue to distintigrate and have become a MAJOR HEADACHE! I must add that we keep our home in immaculate condition and use the windows only once or twice a year and that is for cleaning them... we have central AC so they stay closed all year. Many hours wasted replacing them as well as reattaching wires to our hot wired security system. Do not purchase!!
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Response from AmericanCraftsmanDec 23, 2020
Hello. We apologize for the issues you've faced with your window and balances. Please contact our Customer Care office at 1-888-504-0005 if you need assistance.
2 found this review helpful
Nov 26, 2020
Bought x4 windows for the chicken coop, just what I...
Bought x4 windows for the chicken coop, just what I was looking forward. Chickens love them!
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Verified Purchase
Oct 13, 2020
LIFETIME WARRANTY B/S
IF YOU EVER NEED TO USE AMERICAN CRAFTSMAN WARRANTY BE PREPARED TO PAY. INSTALLED 7 DOUBLE HUNG WINDOWS IN OUR FLORIDA ROOM. EVERY WINDOW LEAKED ARGON GAS. THATS ALL 14 PCS TOPS AND BOTTOMS LEAKED!!! SURE THEY REMADE THEM FOR A COST OF 300.00 FOR SHIPPING TO THE STORE. THEY WILL ONLY SHIP TO STORE. ALSO HAD TO SWITCH OUT ALL DOUBLE LOCKS TO NEW WINDOWS. BETWEEN TIME AND MONEY SPENT THIS ORIGINAL 2000.00 PURCHASE ENDING COSTING 3000.00.
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1 found this review helpful
Aug 25, 2020
For the price these windows are excellentCouldn't be more happy...
For the price these windows are excellentCouldn't be more happy with themNew construction they are best
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Verified Purchase
Aug 23, 2020
I bought this window and after installed by expert and found that inner lower sash is 1/8 smaller...
I bought this window and after installed by expert and found that inner lower sash is 1/8 smaller so it always leave a gap that you can see through. I need a new inner lower sash.
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1 found this review helpful
Aug 4, 2020
Easy to install and works great and looks good too....
Easy to install and works great and looks good too.
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Verified Purchase
Jul 31, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
May 29, 2020
Worked as promised....
Worked as promised.
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Verified Purchase
Apr 22, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Apr 15, 2020
Good window but the manufacturer installed the tilt latches backwards....
Good window but the manufacturer installed the tilt latches backwards.
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Verified Purchase
Dec 25, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Nov 6, 2019
These windows were better made than another brand I had...
These windows were better made than another brand I had recently purchased (Jeld Wen) from a competitor. American Craftsmen offered the grid on both upper and lower windows. They had a foam weatherstrip around entire window, double latches and just seemed sturdier.
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Verified Purchase
2 found this review helpful
Sep 30, 2019
Told they were easy to install. A little disappointed that they are rated for the south and I liv...
Told they were easy to install. A little disappointed that they are rated for the south and I live in the north. But they are better than what was there. Thank you.
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Verified Purchase
Recommended
Sep 17, 2019
The windows are so nice we absolutely love them no...
The windows are so nice we absolutely love them no draft or noises coming in the house very good construction and fit perfectly Home Depot was very prompt with sending them I’m actually going to get one more for my bathroom thank you
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Verified Purchase
1 found this review helpful
Jul 16, 2019
For the price more than adequate as garage replacement windows....
For the price more than adequate as garage replacement windows. Screens are bare minimum quality.
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Verified Purchase
1 found this review helpful
May 28, 2019
I found these to be good windows. I also recently...
I found these to be good windows. I also recently bought 400 series which are sturdier and nicer, but much more expensive. These are going in the bedroom where I don’t care as much about the look. Haven’t had very hot or cold weather yet to see how they work for insulation, but the specs on the sheet don't seem too much different from more expensive windows.